Service Center Coordinators

3 weeks ago


Austin, United States PLANIT Group Full time

PlanIT Group is hiring Serivice Desk Coordinators(4). You will work on-site, M-F in North Austin, TX 78759. This is a long-term contract to hire role. Please submit your resume ASAPJob Details:Location: Onsite: Austin, TX 78758Please include any shift preferences on resume and if they prefer the duties of SRF team over INC Team.SRF Team - $18-19/HRShifts available: (2) openings - Mon-Fri 9:00am-6:00pm(1) opening - Mon-Fri 10:00am-7:00pmRequirements: Minimum 2 years of related technical industry experience to include customer service & dispatching in a call center environmentWorked in ticket system (preferably ServiceNow) handling 75+ tickets per daytyping speed 50+ WPMProfessional communication skills (both oral and written)Proven ability to meet SLAsStrong Attn to detailEnjoys repetitive workShows consistency in job history (no job hopping)Adaptable to changeINC Team - $19-20/HR Shift available: (1) opening - Either 2:00pm-11:00pm or 4:00pm-1:00amRequirements: Minimum 2 years of related technical industry experience to include customer service, dispatching, - incident/break-fix support in the telecommunications, audio, and/or network connectivity products and services field. - Strongly PreferreWorked in ticket system (preferably ServiceNow) handling 75+ tickets per daytyping speed 50+ WPMStrong Attn to detailEnjoys repetitive workShows professionalism in their communication, attitude, and appearance. - Professional communication skills (both oral and written)Shows consistency in job history (no job hopping)Adaptable to changeLearns new processes and system quickly#J-18808-Ljbffr

by Jobble



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