Current jobs related to Patient Service Representative - Chillicothe - Central Ohio Primary Care
-
Chillicothe, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care is seeking a Patient Service Representative for our True Vine Family Medicine office in Chillicothe, OH. The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This position works closely with...
-
Patient Service Representative
2 days ago
Chillicothe, Ohio, United States Central Ohio Primary Care Full timeJob SummaryCentral Ohio Primary Care is seeking a highly skilled Patient Service Representative to join our team at True Vine Family Medicine in Chillicothe, OH. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish.Key ResponsibilitiesPatient Check-In and Registration:...
-
Patient Representative
1 month ago
Chillicothe, United States tapwage Full timecurrent nursing license is requiredRequired Experience: 3-5 years healthcare experiencePreferred experience: 5-7 years health care experience including supervisory and regulatory compliance experience.This position is responsible for the oversight of the Health System's patient advocacy program including patient and customer complaint resolution. This...
-
Patient Access Representative
4 days ago
Chillicothe, Ohio, United States Ensemble Health Partners Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient admission process for patients at our hospital.Key ResponsibilitiesAssign accurate Medical Record Numbers (MRNs) and...
-
Customer Service Representative
4 weeks ago
Chillicothe, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will be located at Store 0113 located at 800 S Washington St Chillicothe, MO 64601. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a...
-
Customer Service Representative
3 weeks ago
Chillicothe, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will be located at Store 0113 located at 800 S Washington St Chillicothe, MO 64601. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a...
-
Customer Service Representative
3 weeks ago
Chillicothe, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will be located at Store 0113 located at 800 S Washington St Chillicothe, MO 64601. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a...
-
Customer Service Representative
2 days ago
Chillicothe, United States Aaron's Full timeAre you ready to join a vibrant and energetic team that puts customers first? As a Full-Time Customer Service Representative at Aaron's, you'll dive into a fun atmosphere where your superpowers of communication and problem-solving will shine! Enjoy the thrill of being the first point of contact, helping customers find exactly what they need while you learn...
-
Customer Service Representative
1 week ago
Chillicothe, United States Aaron's Full timeAre you a master problem-solver with a passion for making customers smile? Join our team at Aaron's as a Full Time Customer Service Representative! Imagine being the superhero who swoops in to save the day for our fantastic customers, all while working in a fun and energetic environment. You'll be at the heart of our company, providing top-notch service and...
-
Customer Service Representative
1 week ago
Chillicothe, United States Aaron's Full timeJob DescriptionJob DescriptionAre you a master problem-solver with a passion for making customers smile? Join our team at Aaron's as a Full Time Customer Service Representative! Imagine being the superhero who swoops in to save the day for our fantastic customers, all while working in a fun and energetic environment. You'll be at the heart of our...
-
Automotive Customer Service Representative
2 weeks ago
Chillicothe, Ohio, United States Nourse Automotive Group Full timeAutomotive Customer Service Representative: The Automotive Customer Service Representative plays a crucial role in welcoming clients as they arrive in the service department. This position involves gathering customer information and accurately documenting vehicle issues as described by the client. Additionally, the representative is responsible for...
-
Patient Access Worksite Occ Health
3 weeks ago
Chillicothe, United States Adena Health System Full timeThe Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather inf Patient Access, Representative, Health, Patient, Healthcare
-
Customer Service Representative
6 days ago
Chillicothe, Ohio, United States Domino's Franchise Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our franchise.Key...
-
Customer Service Representative
1 day ago
Chillicothe, Ohio, United States Planet Fitness Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding experience in our Judgement Free Zone.Key...
-
Customer Service Representative Lead
4 days ago
Chillicothe, Ohio, United States Fifth Third Bank Full timeAbout the RoleFifth Third Bank is seeking a highly skilled and experienced Customer Service Representative Lead to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, leading a team of Customer Service Representatives, and ensuring the efficient operation of the office.Key...
-
Customer Service Representative
4 days ago
Chillicothe, Ohio, United States Shane Maier - State Farm Agent Full timeJob OverviewAs a Customer Relations Representative with Shane Maier - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a motivated and customer-focused individual who enjoys working with the public, this may be the perfect opportunity for you.Key ResponsibilitiesCustomer Relationship...
-
Customer Service Representative
4 weeks ago
Chillicothe, United States ACCURATE MECHANICAL, INC. Full timeDescription: Accurate Heating, Cooling and Plumbing is looking for a Customer Service Representative. This position is based in Lancaster. As a CSR, you will be the customer liaison overseeing the complete resolution process. This includes ensuring that the correct and satisfactory service is provided to meet the customers’ needs. WHO WE ARE For more than...
-
Customer Service Representative
4 weeks ago
Chillicothe, United States Accurate HVAC Full timeAccurate Heating, Cooling and Plumbing is looking for a Customer Service Representative. This position is based in Lancaster. As a CSR, you will be the customer liaison overseeing the complete resolution process. This includes ensuring that the correct and satisfactory service is provided to meet the customers’ needs. WHO WE ARE For more than 4 decades,...
-
Customer Service Representative
1 month ago
Chillicothe, United States Accurate Mechanical Inc Full timeJob DescriptionJob DescriptionDescription:Accurate Heating, Cooling and Plumbing is looking for Customer Service Representative. This position is based in Lancaster. As a CSR you will be the customer liaison overseeing the complete resolution process. This includes ensuring that the correct and satisfactory service is provided to meet the customers’ needs....
-
Customer Service Representative
3 months ago
Chillicothe, United States ACCURATE MECHANICAL, INC. Full timeJob Type Full-time Description Accurate Heating, Cooling and Plumbing is looking for Customer Service Representative. This position is based in Lancaster. As a CSR you will be the customer liaison overseeing the complete resolution process. This includes ensuring that the correct and satisfactory service is provided to meet the customers' needs. WHO WE ARE ...
Patient Service Representative
2 months ago
Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our COPC Physicians of Southern Ohio office in Chillicothe, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a part-time role working first shift hours, Monday- Friday (2-3 days/week).
Essential Duties and Responsibilities:
• Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
• Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
• Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
• Collect copays, deductibles and/or outstanding balances.
• Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
• Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
• Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
• Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Qualifications:
Experience, Education, Licensures & Certifications
- Preferred: 1 year of administrative experience in a healthcare related setting
- Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Knowledge, Skills & Abilities
• Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
• Strong organizational and written communication skills;
• Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
• Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
• Ability to work independently and in a team environment; and able to lead by example;
• Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)