Patient Access Specialist

3 weeks ago


Madisonville, United States St. Tammany Health System Full time

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.JOB DESCRIPTION AND POSITION REQUIREMENTSScheduled Weekly Hours: 40Hours: Mon - Fri, 8:30 am - 5:00 pmSummary of the Job:The Patient Access Specialist is responsible for completing efficient and organized processes in the areas of registration, check-in/check-out, admission, insurance initiation and verification and benefit research for inpatients/outpatients and scheduling of appointments. Excellent customer service skills are crucial in these roles as well as flexibility in work shifts. The Patient Access Specialist must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy, and that they are a consistent proponent of patient throughput and volume growth. The Patient Access Specialist responsibilities include duties such as verifying insurance coverage, benefits, obtaining and initiating authorizations, completing registration pathways in the HIS systems, receiving, maintaining, clarifying, entering and/or validating physician orders, scheduling appointments, determining third party payer liability for organizational billing, checking medical necessity, handling daily batching and posting of point of service payments and having conversations with patients to resolve previous and current balances. Maintains a positive relationship with healthcare team and is a resource to physicians, staff and patients for information regarding orders, insurance and referrals, as well as any other issues that might impact the relationship/experience of these stakeholders .The Specialist is also responsible for training and mentoring other Patient Access Representatives and Specialists in the more technical aspects of job.Minimum Qualifications: High school diploma or equivalent. Some college preferred. At least 1 year of previous customer service experience in an office / medical office environment including scheduling, admitting, and/or financial counseling.Preferred Qualifications:Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with physician office staff, patients, and/or insurance carriers. Ability to work in a fast-paced professional environment. Demonstrated competency to successfully perform Patient Access Representative duties, which would typically be obtained through 12 months direct experience. Ability to understand and solve complex problems dealing with governmental entitlement programs, commercial insurance requirements, contractual obligations, and reporting requirements. Ability to apply the use and terminology associated with CPT and ICD-10 coding, as well as basic anatomy/physiology, and out-patient diagnostic testing medical terminology, Medicare guidelines, HMO and PPO contracts and other insurance billing processes. Excellent organizational skills and maintains a professional and neat work environment.Please note - some of these positions are essential personnel during disaster situations (like Hurricane evacuations/threats). These essential positions include ER Patient Access Specialists and some Lead level positions. Please inquire during the hiring process to ensure you are aware of the requirement for your position. Depending on location, process and system knowledge will differ. Examples include order entry at the outpatient locations and scheduling in some satellite locations. While not required, education or certifications in the following areas are helpful in acquiring a position in the area - as well as for advancement opportunities:Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM)Completion of a medical terminology course.Bilingual - preferably Spanish. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required. Must be able to work with a moderate level of noise.Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeingFrequently (34%-66%) - reachingOccasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouchingEMPLOYMENTEach St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.EQUAL OPPORTUNITY EMPLOYERSt. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.



  • Madisonville, United States Caretenders Full time

    We are hiring an office patient care manager RN At Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your...


  • Madisonville, United States LHC Group Full time

    Job DescriptionWe are hiring an office patient care manager RN At Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home...


  • Madisonville, United States LHC Group Full time

    Job Description We are hiring an office patient care manager RN At Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home...

  • Intake Specialist

    1 month ago


    Madisonville, United States PROMPT CARE COMPANIES INC Full time

    Job Type Full-timeDescriptionWe are seeking an experienced Intake Specialist to join our Patient Admission Infusion team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in infusion therapy and be able to provide exceptional...

  • Intake Specialist

    6 months ago


    Madisonville, United States PROMPT CARE COMPANIES INC Full time

    Job Type Full-time Description We are seeking an experienced Intake Specialist to join our Patient Admission Infusion team. The Intake Specialist is responsible for receiving and managing referrals from various referral sources in our service areas. The ideal candidate will have a strong background in infusion therapy and be able to provide exceptional...


  • Madisonville, United States owensboroworkdaytest Full time

    Job SummaryAs a Medical Support Specialist at Owensboro Health, you will play a vital role in providing exceptional patient care and support to our clinical teams. This is an exciting opportunity to join a dynamic and growing healthcare organization and contribute to the delivery of high-quality patient services.Key ResponsibilitiesAssist with patient...

  • Medical Floor RN

    3 weeks ago


    Madisonville, United States Catholic Health Initiatives Full time

    **Overview** **CHI St. Joseph Health Madison Hospital** is located Madisonville TX and is a 30 bed critical access hospital. Our Emergency Room consists of 5 beds. Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan, College Station, Brenham, Hearne, Navasota, Caldwell, Madisonville, and Bellville. With the area's only Level II...

  • PE Specialist

    4 months ago


    Madisonville, United States Toyota Boshoku Full time

    I. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...

  • PE Specialist

    3 months ago


    Madisonville, United States Toyota Boshoku Full time

    I. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...

  • PE Specialist

    1 month ago


    Madisonville, United States Toyota Boshoku Full time

    I. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...

  • PE Specialist

    3 months ago


    Madisonville, United States Toyota Boshoku Full time

    I. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...

  • PE Specialist

    4 months ago


    Madisonville, United States Toyota Boshoku Full time

    I. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...


  • Madisonville, United States Britt Medical Search LLC Defunct Full time

    Medical Group is seeking a BC/BE General Orthopedic Surgeon to join our team of specialists in western KY. Practice development in some sub-specialties, such as spine, is also welcome. You will enjoy being a part of our busy, well-established team of surgeons and advanced practitioners. Together our skilled team of specialists practice in a 410-bed regional...


  • Madisonville, United States Fast Pace Health Full time

    Posting Title: Family Nurse Practitioner Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Family Nurse Practitioner to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication,...


  • madisonville, United States Fast Pace Health Full time

    Posting Title: Family Nurse Practitioner Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Family Nurse Practitioner to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment...

  • Nurse Specialist

    4 weeks ago


    Madisonville, United States DaVita Full time

    DaVita Dialysis Nurse Job DescriptionAre you a compassionate and skilled nurse looking for a challenging and rewarding career in dialysis care? Do you want to make a meaningful difference in the lives of patients with end-stage renal failure or chronic kidney disease?We are seeking a dedicated and empathetic Nurse to join our team at DaVita. As a dialysis...


  • Madisonville, United States Fast Pace Health Full time

    Posting Title: Family Nurse Practitioner Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Family Nurse Practitioner to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication,...


  • Madisonville, United States Fast Pace Health Full time

    Posting Title: Family Nurse Practitioner Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Family Nurse Practitioner to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication,...


  • madisonville, United States Fast Pace Health Full time

    Posting Title: Family Nurse Practitioner Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Family Nurse Practitioner to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment...


  • Madisonville, United States Fast Pace Health Full time

    Posting Title: Family Nurse Practitioner Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Family Nurse Practitioner to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication,...