Dispensary Associate-PT

1 week ago

New Bedford, United States Ascend Wellness Holdings, Inc. Full time

Ascend Wellness Holdings (AWH) of New Bedford, MA is looking to hire Part-Time Dispensary Associates Our workforce will reflect the diversity of the City. We are looking to build a world-class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills. Are you someone who is personable, adept in a fast-paced atmosphere, and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on We offer great perks , including flexible schedules, a generous employee discount and swag . If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY JOB SUMMARY The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customers' desired outcomes, providing informed and accurate descriptions of our products, and operating with a high level of accuracy in a fast-paced environment. Part-Time Dispensary Associates work between 15-29 hours a week. Must be flexible to work PM shifts on weekdays and weekends. This location is under a labor union which means wages, hours, and working conditions are subject to a collective bargaining agreement. PRIMARY RESPONSIBILITIES Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store. Guide customers through sales transactions while offering advice and knowledge as needed or requested. Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained. Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up. Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Continuously develop product knowledge to offer customers the most up-to-date information and advice. Respond to customer inquiries in store, online, and over the phone. Accurately use and maintain the point of sale (POS) system in person and over the phone. Accurate cash handling, customer cart management, and ringing of customer transactions. Accurate and timely data entry of customer information. Strive to achieve team and individual performance goals. Verify proper paperwork, documentation, and required identification for customers. Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership. Report any observed inconsistencies or hazards to Store Leadership. Maintain a clean, organized, safe, and inviting store environment. Complete store opening and closing checklists. JOB REQUIREMENTS Must be at least 21 years of age. High school diploma or general education degree (GED). Retail experience preferred, cannabis retail experience a plus. Exceptional customer service skills. Knowledge of basic computer skills. Cannabis point of sale (POS) software experience is a plus. Positive attitude, team player, and strong work ethic. Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives, and standard operating procedures. Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry. Must have excellent organization and time management skills. Must be focused and pay close attention to detail. Must be able to internalize training and follow instructions. Must be able to communicate clearly and effectively. COMPANY OVERVIEW Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients' lives by offering unrivaled quality, consistency, and meticulously curated products that satisfy our customers' unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO STATEMENT Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrates the population of differences and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. J-18808-Ljbffr

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