Personal Banker

Personal Banker (BNC National Bank - Stanley, ND)

BNC National Bank is looking for two upbeat, driven, and reliable individuals for our Personal Banker role at the Stanley, ND Branch If you have experience in cash-handling, provide excellent customer service, and have a positive and friendly attitude, we encourage you to apply Come grow with the BNC Team

BNC National Bank. Transforming the way people bank.

Banking isn't just about transactions; it's about relationships. That's why we nurture individual relationships with our customers and the communities we serve.

Be a part of a team that celebrates your potential and supports your aspirations. As a team, our differences - and our drive - give us the power to serve our customers better. Whatever makes you unique - and allows you to thrive - could make you the right fit for our team

We invest in our team (and in you). We believe in taking care of our own. Enjoy comprehensive benefits such as paid holidays, generous vacation and sick time, health and dental coverage, flexible spending options, exclusive banking discounts, and a competitive 401(k) match.

Job Summary:

As part of our consumer deposit and relationship management team, as a Personal Banker you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers' trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller functions as well as opening of new checking, savings, certificates of deposit, retirement and ODP accounts.

Compensation:

$19.00 - $21.00 / hour + opportunities for incentive pay Wage is a range and is dependent on experience.

Schedule:

• Full-time, 40 hours per week, 8 hour shift
• Monday-Friday, 8:00am - 5:00pm

Wellness Benefits:

• Generous Paid Time Off (120 hours per year)
• Paid Sick Time (48 hours per year)
• Medical, Dental, and Vision Insurance
• Health Savings Account, Flex Spending Account
• 401(k) w/Company Match
• Company-Paid Life and AD&D Insurance Policy
• Unum Supplemental Plans
• Employee Assistance Program

Additional Benefits:

• Paid Holidays
• Paid Volunteer Opportunities
• Paid Bereavement Leave
• Premium Checking Account
• Discounted Consumer Loans
• Continuing Education Opportunities

Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

• Cultivate knowledge of products, services, and customer interests.
• Establish, maintain, and deepen customer relationships and provide excellent customer service.
• Identify and promote products aligned with customers' financial and business needs.
• Efficiently open accounts, and accurately complete documentation to open and maintain accounts.
• Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
• Provide back-up support to branch with day-to-day operational transactions.

Qualifications:

Skills & Behaviors

• Friendly and professional etiquette.
• Excellent interpersonal and customer-service skills
• Excellent verbal and written communication skills.
• Great multitasking and organizational skills.
• Detail-oriented and strong problem-solving skills.
• Ability to think critically, and to work well independently and as part of a team.
• Proficiency with Microsoft Office Suite.
• Ability to make decisions that affect other people, the financial resources, and/or the image and reputation of the bank.

Experience

• One year experience and proficiency handling cash.
• Minimum of one year experience providing a high level of customer service.
• Previous Bank Teller experience a bonus.
  
  • Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures
  • Experience promoting products and basic sales skills

Education

• High School Diploma (or GED) or better
• College education preferred

BNC National Bank is an EEO/AA employer: women, minorities, the disabled, and veterans are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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