Business Analyst

3 weeks ago

Virginia Beach, United States Chartway Credit Union Full time

Job Title: Business Analyst - Deposits & Branch Services

Job Type: Full-time

Location: Virginia Beach, Virginia

All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

The Business Analyst, reporting to the Director of Business Analytics while supporting the Deposit Team and Branch Services, will apply analytical skills to business challenges across Chartway. This position will work in a collaborative environment on a horizontal team supporting several business units who will value the insights and recommendations you will bring. This position will problem-solve through data while thoughtfully incorporating product dynamics, marketing influences, and wide range of member impact into recommended solutions. Using rigorous analytical techniques, be able to extract and interpret complex data elements and in a refined manner communicate to inform and influence leaders across Chartway.

Responsible And Accountable For

Develops necessary reporting using PowerBI and SQL coding tools and provides monthly metrics to show opportunities and trends Assist management in establishing or enhancing the measurement of key performance indicators via new dashboards/scorecards Support business line managers in ongoing initiatives from a data and analytic perspective Support the development and maintain action-based reporting through analysis of data that delivers decision ready results Support the monitoring of business review rules that drive automated underwriting to improve the automated decisioning percentage (with support from Director of Business Analytics) Work closely with Data Analytics and Application Technology teams along with other organizational data experts to ensure validity and accuracy of data sources Works closely with various teams on projects to obtain necessary data, and track performance. Clearly articulate findings/observations and make recommendations as appropriate Maintain and improve reporting for the Deposits team, including providing guidance in forecasting and budgeting Provide analytical insights and recommendations to the deposit team for deposit rates Develop and update automated monitoring to improve insights and decisions for products and services Work in a collaborative environment supporting all retail markets and contributing to analytic pursuits across the organization Apply analytical skills to create dashboards for branch managers and teach branch team mangers to utilize these dashboards Gather sales and production data and report findings and suggestive enhancements to improve sales

Knowledge, Skills And Abilities

Proficient with Microsoft Office; proficiency in Excel to include basic functions, using lookups, creating tables, creating charts, pivot tables, etc. Ability to troubleshoot, problem solve and think critically strongly preferred Ability to be self-directed and demonstrate strong initiative With management direction, assist with projects related to operational processes and systems Must be detail oriented and possess good analytical and organizational skills Self-starter who can be hands-on and analyze, interpret, and derive insights into business reports, analytic models, and data sources Ability to learn business processes at a near-native level to understand the role that analytics plays in supporting the business Ability to multi-task and be detail orientated in a fast-paced environment

Education And Experience

Education: Bachelor’s degree preferred or equivalent work experience in Business Analytics Experience with querying data using SQL; able to independently write queries, join tables, extract data Experience with data visualization tools. Power BI (Tableau) experience preferred, but similar systems with transferrable skillsets are acceptable Exposure to building analytical models and forecasting

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.

Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer. #J-18808-Ljbffr

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