Team Lead

4 weeks ago

Overland Park, United States CareerBuilder Full time

The Enterprise Service Delivery Team Lead works with team members to meet the systems administration needs of State Enterprises by ensuring tasks are completed on time and work is of high quality. This may include technical support, hardware and software support, incident troubleshooting and resolution, and project management.
The Enterprise Service Delivery Team Lead is responsible for managing the daily operation of a System Administration team and prioritizing work to ensure State Enterprise incident, project and day-to-day tasks are completed in a timely manner. They ensure new and current staff are trained on the technologies and products they support and will coordinate cross-training as needed. They leverage their technical expertise and product knowledge, as well as that from their team and others in the organization, to provide direction to the rest of the team. Will work closely with the Director of Enterprise Service Delivery to identify learning opportunities as knowledge gaps and/or new requirements dictate.
Responsibilities and Skills

Setting priority of work among their team.
Ensuring team tasks are completed on time and deadlines are being met.
Create and maintain a culture of ownership and accountability by demonstrating to the team how to own and manage technical issues.
Takes the initiative to learn new technologies as technical landscapes change.
Work with multiple business units to define and document technical requirements for new projects and enhancements to existing solutions.
Ability to listen and understand client issues and requests, define problems, collect data, establish facts, and draw valid conclusions.
Independently research, determine level of urgency, and identify the best solution to each technical issue in a timely and appropriate manner.
Exhibits ability to prioritize workloads and understands when issues should be escalated to senior leadership or assigned to another team.
Ability to troubleshoot escalated issues, digging into the root cause and working with other teams to resolve the issue as needed.
Maintains communication with customers until an incident or issue is resolved.
Act as an escalation point for team members and works directly with other teams and departments to resolve issues.
Communicates effectively with multiple personality types while maintaining a calm and confident composure.
Applies knowledge in ways that help to create, refine, and improve processes and procedures.
Ability to develop plans to test and implement solutions without disruption to the daily business.
Prepares and implements training plans for team members.
Contributes to the development of constructive and cooperative working relationships within the team and helps maintain them over time.
May assist in recruitment of new staff members.
Works with team members helping and assisting as second level of support based on high level of knowledge. Will also work with other department team members as needed.
Conducts one on one meetings with team members to discuss current expectations and performance, and additionally, correct any poor performance.
Conducts yearly performance evaluations of team members.
Approves PTO, Sick, and volunteer requests.
Approves timesheets where applicable.
Approves expenses where applicable.
Occasional travel to Tyler DSD locations possible.

Qualifications

Bachelor, Associate degree, other Technical degree(s) and/or certification(s), or comparable work experience.
Technical troubleshooting experience (Minimum of at least 5 years).
Technical degree(s) and/or certification(s) recommended.
For internal candidates, minimum Solid review rating in all areas on performance evaluation.
Demonstrated excellent leadership skills.
Prior Systems Administration experience or similar role experience (Minimum of at least 5 years) in a Linux and/or Windows environment.
Desired but not Required:
Experience with AWS
Experience with Azure
Experience with Terraform
Experience with Docker and/or other containerization products.
Experience with both Linux and Windows server environments

#J-18808-Ljbffr

  • Team Lead

    1 month ago

    Overland Park, United States Rack Room Shoes Full time

    Job Description Summary The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the...

  • Team Lead

    4 weeks ago

    Overland Park, United States Rack Room Shoes Full time

    Job Description Summary The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the...

  • Team Lead

    11 hours ago

    Overland Park, United States GO Car Wash Management Corp Full time

    Job DescriptionJob DescriptionTEXT "GOCARWASH" to 25000 to signup for an interview!GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!At GO Car Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We...

  • Team Lead

    1 day ago

    Overland Park, United States GO Car Wash Management Corp Full time

    Job DescriptionJob DescriptionTEXT "GOCARWASH" to 25000 to signup for an interview!GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!At GO Car Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We...

  • Team Lead Finance

    6 days ago

    Overland Park, United States Connect Staffing and Consulting Full time

    Team Lead - Finance We are the largest provider of Medicaid and self-paid dental, eye care, and auditory services, serving over 3,500 skilled nursing facilities across the nation. Our innovative collaboration with Medicaid and self-pay approaches aims to provide essential healthcare services to our senior population. We are committed to improving the lives...

  • Team Lead

    3 weeks ago

    Overland Park, United States Connect Staffing and Consulting Full time

    Job DescriptionJob DescriptionTeam Lead - Finance We are the largest provider of Medicaid and self-paid dental, eye care, and auditory services, serving over 3,500 skilled nursing facilities across the nation. Our innovative collaboration with Medicaid and self-pay approaches aims to provide essential healthcare services to our senior population. We are...

  • Support Services Team Lead

    1 month ago

    Overland Park, Kansas, United States Labcorp Full time

    LabCorp is seeking a Customer Service Support Representative Team Lead to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative Team Lead will provide product education and...

  • Team Lead

    2 weeks ago

    Overland Park, United States Tyler Technologies Full time

    Description The Enterprise Service Delivery Team Lead works with team members to meet the systems administration needs of State Enterprises by ensuring tasks are completed on time and work is of high quality. This may include technical support, hardware and software support, incident troubleshooting and resolution, and project management. The Enterprise...

  • Claims Team Lead

    1 day ago

    Overland Park, United States Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Lead Substation Engineer

    2 weeks ago

    Overland Park, United States Aversan Full time

    Lead Electrical Engineer - Substation Design Functions as a technical specialist or in a lead substation design role encompassing distribution, sub-transmission and transmission level voltage classes. Under general direction, develops and applies advanced engineering techniques, concepts and approaches to complex engineering problems. Will provide...

  • Oracle HCM QA Lead

    7 days ago

    Overland Park, Kansas, United States Aversan Full time

    Oracle HCM QA LEAD Aversan Inc. ( ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Oracle HCM QA Lead towork on leading edge technology...

  • Oracle HCM QA Lead

    2 weeks ago

    Overland Park, United States Russell Tobin & Associates Full time

    What are we looking for in our Oracle HCM QA Lead? Job title: Oracle HCM QA LeadLocation: Overland Park, KS 66211Duration: 6 months contract (Possibility of converting to full-time)Pay range: $55/hour to $58.70/hourHybrid role (3 days onsite, 2 days remote) Job Description:The client is refreshing their HR systems by moving to Oracle...

  • Oracle HCM QA Lead

    2 weeks ago

    Overland Park, United States Russell Tobin Full time

    Job title: Oracle HCM QA LeadLocation: Overland Park, KS 66211Duration: 6 months contract (Possibility of converting to full-time)Pay range: $55/hour to $59/hourHybrid role (3 days onsite, 2 days remote) Job Description:The client is refreshing their HR systems by moving to Oracle Human Capital Management (HCM). They’re looking for a QA Lead with Oracle...

  • Lead Cabinet Installer

    14 hours ago

    Overland Park, United States Kitchen Tune-Up Kansas City Leawood Full time

    Job DescriptionJob DescriptionBenefits:Company carDental insuranceFree uniformsHealth insurancePaid time offVision insuranceLead Cabinet InstallerKitchen Tune-Up Kansas City Leawood, a family-owned franchise, proudly serves Leawood and the Greater Kansas City area. Led by the mother-son duo, Beth and Mike, we are now in our fourth year of business. Our...

  • Lead Custodian

    4 days ago

    Overland Park, United States Crystal Clear Enterprise, Inc. Full time

    **Crystal Clear Enterprise, Inc.** is looking to hire a **full-time Lead Custodian**. This position earns a **competitive wage** of **$15.00/hour, shift is Monday to Saturday, 5:00 am-10:00 am.** We offer benefits, including **health, vision, dental, life insurance, paid vacation time, and performance review pay increases**. If this sounds like the right...

  • Lead Test Automation Engineer

    3 days ago

    Overland Park, United States EPAM Full time

    Description EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver...

  • Technical Lead Mobile

    1 week ago

    Overland Park, United States The Rank Group plc Full time

    Technical Lead Mobile - Cape TownCompany DescriptionRank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.Operating with...

  • Lead Electrical Engineer

    2 weeks ago

    Overland Park, United States Solvenow Inc. Full time

    About the job Lead Electrical Engineer - Substation Design Key Responsibilities Engineering Standards: Continues to learn, remains current and applies independent knowledge and interpretation about departmental design guides, standards, systems, applicable engineering codes and company's policies and procedures relative to assigned tasks ...

  • Data Analytics Lead

    3 weeks ago

    Overland Park, KS, United States The Scoular Company Full time

    We are seeking a highly skilled Data Analytics Lead to serve as a technical lead within our analytics engineering team. This pivotal role is tailored for an individual with a profound technical background in data engineering and analytics, who thrives on leading projects and guiding teams towards achieving technical solutions. As a cornerstone of our team,...

  • Lead Consultant, Civil

    6 days ago

    Overland Park, United States Ramboll US Corporation Full time

    Company DescriptionJob Description St. Louis, Kanas City, Missouri, or Chicago, Illinois, North America We invite you to bring your experience applying civil, geotechnical, and geoenvironmental engineering principles into play as you support the growth of Ramboll's Midwestern geo-engineering practice. At Ramboll, you will work on challenging and complex...