Patient Services Representative II
2 weeks ago
Purpose: Assures a positive first impression is created for patients. Performs accurate registration and scheduling of patients and a variety of other front office duties with a focus on customer service in support of the overall operation of the clinics and specialty offices. The Senior Patient Service Representative is the patients and publics initial contact and is responsible to provide a positive, professional image. Coordinates and directs the front office staff in completion of responsibilities under supervision of the Manager. Acts as a role model for employees by demonstrating excellent customer relations and outstanding communication skills. Responsibilities: * Coordination of Personnel and Functions:? Coordinates front office staff in performance of daily functions.? Attends billing/insurance meetings when appropriate.? Attends training on financial and scheduling systems. ? Provides training to new staff, and acts as a lead resource.? Conducts periodic update meetings with front office staff.? Verifies bank deposits and ledger sheet for cash payments.? Maintains office supplies inventory.? Monitors and corrects or delegates correction of error reports, open encounter reports and any other reports assigned by manager.? Provides manager with regular updates on status of report resolution. ? Trouble shoots process breakdowns. ? Attends customer relations training, when appropriate.? Works with the manager to facilitate all of the above. * Registration:? Obtains and verifies demographic, financial and guarantor information. Enters or updates information in scheduling/financial system accurately, verifies and revises existing information on patients that have not been interviewed within the past 30 days.? Verifies patient insurance coverage with proper identification. ? Obtains and validates patient guardianship, and ensures appropriate documentation. ? Properly explains payment policy.? Collects co-payments & payment for services. ? Completes bank deposit slip and ledger sheet for cash payments.? Provides for patient confidentiality and privacy at all times. * Telephone Responsibilities:? Answers the telephone promptly, with a clear focus on customer service? Greets caller pleasantly-identify the department as well as self.? Returns phone calls to patients as directed by providers-documents in patient record.? Takes message from the patient for the providers. Transfers calls regarding medical concerns to appropriate clinical personnel.? Ensures that all messages are given to the providers in a timely fashion.? Accurately schedules / cancels / adjusts / reschedules appointments, with attention to all scheduling criteria and physician availability. * Administrative/Office Support:? Process co-payments and payment of services, according to office procedure and reconciles account balances.? Completes bank deposit slip and ledger sheet for cash payments.? Review and correct financial system error reports on a daily basis and as needed. ? Generates & send letters to patients as directed by the providers.? Faxes documentation to requested parties.? Completes patient checkout and schedules follow-up appointment. * Customer Service: ? Confirms patient appointments.? Directs the patient appropriately.? Works with patient to resolve problems. If unable to resolve the problem, directs the patient to the Manager.? Respects the privacy and confidentiality of patient information.? Observes and facilitates patient throughput and notifies appropriate chain of command.? Properly explains payment policy.? Collect co-payments & payment for services. ? Complete bank deposit slip and ledger sheet for cash payments. * Secondary Duties:? Reports acutely ill patients to the nursing staff/provider.? Coordinates the ordering of supplies with the Office Manager.? Scans information into the medical record.? Opens and distributes mail.? Completes referrals as assigned.? Performs other duties as assigned.? Charge Entry as needed Qualifications: High School graduate or equivalent. Medical Secretary, Customer Service Representative, Scheduler, or Medical Assistant with a minimum of two years experience in an ambulatory care office or outpatient care facility. Proficiency in use of computer, keyboarding, etc. with medical terminology knowledge required. Accuracy and attention to detail are extremely important. Must possess strong organizational and communication skills and be able to work independently in a fast paced environment. Preferred:Experience with Electronic Medical Record (EMR), and registration/scheduling process and systems. Knowledge of Medicaid, Medicare and private insurances plans. Knowledge of insurance verification systems. Previous team leader or supervisory experience Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
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Patient Service Representative
2 weeks ago
Clarion, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Services Representative II
2 weeks ago
Clarion, United States UPMC Full time**Purpose:** Assures a positive first impression is created for patients. Performs accurate registration and scheduling of patients and a variety of other front office duties with a focus on customer service in support of the overall operation of the clinics and specialty offices. The Senior Patient Service Representative is the patients and publics initial...
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Customer Service Representative
2 weeks ago
Clarion, United States First Bank Full timeJob DescriptionJob DescriptionAre you a people person with great attention to detail? Then becoming a Customer Service Representative would be perfect for you! As a Customer Service Representative with First Bank, you will provide excellent service to our customers while accurately completing bank transactions and offering value added services to our...
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Customer Service Representative
2 weeks ago
Clarion, United States Burns Burns Associates Inc Full timeJob DescriptionJob DescriptionTHERE IS NO CEILING TO YOUR SUCCESS!We are looking to better our company by hiring motivated workers who care about our customers. With a family-oriented office environment, Burns and Burns Insurance is searching for a qualified candidate who is ready and willing to learn how to best serve our clients. The Customer Service...
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Polysomnographic Tech- Full Time
2 months ago
Clarion, United States Clarion Hospital Full timeJob DescriptionJob DescriptionCLARION HOSPITAL JOB DESCRIPTION Job Title: Polysomnographic Tech II FLSA Status: Non-Exempt Department: ...
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Behavioral Health Therapist II
6 days ago
Clarion, United States UPMC Full timeThe purpose of this job is to provide independent clinical treatment services to the targeted populations. This is an outpatient treatment program designed to service patients with a mental health diagnosis who meet dimensions for outpatient and/or partial hospitalization treatment criteria. This position has a Monday through Friday daylight schedule. This...
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Behavioral Health Therapist II
6 days ago
Clarion, United States University of Pittsburgh Medical Center Full timeThe purpose of this job is to provide independent clinical treatment services to the targeted populations. This is an outpatient treatment program designed to service patients with a mental health diagnosis who meet dimensions for outpatient and/or partial hospitalization treatment criteria. This position has a Monday through Friday daylight schedule. This...
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Sales Representative
1 day ago
Clarion, United States 2020 Companies, Inc. Full timeJob Type:RegularWork Location:Walmart 2540 - Clarion, PA 16214Overview:Full-Time Sales Representative - Immediate Hire - First Sale Bonus - Paid TrainingOn behalf of our client, NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros.Bring your potential, and we will maximize it.Promote services that...
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Customer Care Representative
3 days ago
Clarion, United States First Citizens Bank Full timeJob DetailsJob Location Clarion branch - Clarion, IA DescriptionPOSITION SUMMARY: Greets customers in a professional, friendly and courteous manner in person and on the phone and then directs them on to appropriate personnel to take care of their banking needs. The Customer Care Representative is expected to operate with minimal supervision; have a range of...
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LCSW Integrated Medical Services
6 days ago
Clarion, United States The Primary Health Network Full timeJob DescriptionJob DescriptionGeneral Description : The Collaborative Care Specialist serves as a Social Worker for the Network and strives to achieve functional restoration to medical patients being seen by their Primary Care Physician and or their team. Additionally, the Collaborative Care Specialist will case manage/care coordinate individuals who...
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Registered Respiratory Therapist
4 weeks ago
Clarion, United States Excela Health Full timeSIGN ON BONUS ELIGIBLE - $10,000 Position Summary Provide respiratory therapy and PFT to patients as ordered by physicians according to established standards and practices. Also instruction of subordinate staff members and assist in continuing education programs. Essential Functions * Works closely with the Health Care Team. * Instruct, train/orient...
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Registered Respiratory Therapist
4 weeks ago
Clarion, United States Clarion Hospital Full timeCLARION HOSPITAL JOB DESCRIPTION Job Title: Registered Respiratory Therapist FLSA Status: Non-Exempt Department: Cardiopulmonary Job Code: 1024 Revised Date: 12-19-06 Position Summary Provide respiratory therapy and PFT to patients as ordered by physicians according to established standards and practices. Also instruction of subordinate staff members...
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Licensed Practical Nurse
2 weeks ago
Clarion, United States Clarion Hospital Full timeCLARION HOSPITAL JOB DESCRIPTION Job Title: LPN FLSA: Non-Exempt Department: Patient Care Services Job Code: 1013 Position Summary $3,500.00 SIGN ON BONUS AVAILABLE Under the direction of a Registered Nurse, the LPN will provide direct patient care, meeting both psychological and physical needs of the patients in accordance with physicians' orders,...
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LPN - Med/Surg
2 weeks ago
Clarion, United States Excela Health Full timeTHIS POSITION AT CLARION HOSPITAL IS SIGN ON BONUS ELIGIBLE - $3,500 Clarion Hospital Licensed Practical Nurse (LPN) - Med/Surg Med.Surg - Clarion, PA - Full Time CLARION HOSPITAL JOB DESCRIPTION Job Title: LPN FLSA: Non-Exempt Department: Patient Care Services Job Code: 1013 Position Summary Under the direction of a Registered Nurse, the LPN will...
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LPN - Med/Surg
2 weeks ago
Clarion, United States Excela Health Full timeClarion Hospital Licensed Practical Nurse (LPN) - Med/Surg Med.Surg - Clarion, PA - Full Time CLARION HOSPITAL JOB DESCRIPTION Job Title: LPN FLSA: Non-Exempt Department: Patient Care Services Job Code: 1216C Position Summary $3,500.00 SIGN ON BONUS AVAILABLE Under the direction of a Registered Nurse, the LPN will provide direct patient care,...
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Licensed Practical Nurse
2 weeks ago
Clarion, United States Clarion Hospital Full timeJob DescriptionJob DescriptionCLARION HOSPITALJOB DESCRIPTIONJob Title: LPN FLSA: Non-ExemptDepartment: Patient Care Services Job Code: ...
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Licensed Practical Nurse
2 weeks ago
Clarion, United States Clarion Hospital Full timeJob DescriptionJob DescriptionCLARION HOSPITALJOB DESCRIPTIONJob Title: LPN FLSA: Non-ExemptDepartment: Patient Care Services Job Code: 1013Position...
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Clarion, United States Clarion Psychiatric Center Full timeJob Description Clarion Psychiatric Center in western Pennsylvania is seeking a BE/BC psychiatrist (Child & Adolescent or Adult) for inpatient services. The new associate will join an experienced multi-disciplinary team of Psychiatrists, PMHNPs, Nurses, Therapists and Administration to better meet the needs of the Behavioral Health needs in the...
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Staff Nurse, RN
2 months ago
Clarion, United States Clarion Hospital Full timeJob DescriptionJob DescriptionCLARION HOSPTIALJOB DESCRIPTIONJob Title: Registered Nurse FLSA Status: Non-ExemptDepartment: Patient Care Services Job Code: 1026 Date: 11-27-2006Position SummaryThe Registered Nurse has the primary responsibility of assessing, planning, implementing, and evaluating the care of the patients for whom she/he assumes...
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Staff Nurse, RN
1 month ago
Clarion, United States Clarion Hospital Full timeJob DescriptionJob DescriptionCLARION HOSPTIALJOB DESCRIPTIONJob Title: Registered Nurse FLSA Status: Non-ExemptDepartment: Patient Care Services Job Code: 1026 Date: 11-27-2006Position SummaryThe Registered Nurse has the primary responsibility of assessing, planning, implementing, and evaluating the care of the patients for whom she/he assumes...
