Pharmacy Clerk

Job Title: Pharmacy ClerkReports to: Chief Pharmacist, Staff PharmacistStatus: Non-ExemptSummaryThe Pharmacy Clerk's primary responsibility is patient/customer care. This position is the first point of contact for pharmacy patients and will handle all patient/customer interactions in a prompt, professional and friendly manner. Essential Duties and ResponsibilitiesLearn Lewis Drug policies and procedures and perform them dailyProfessionally manage and assist in all patient wait times, sales, returns, and complaints Answer phone calls promptly and in a polite mannerObtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficientlyMaintain the confidentiality of patients' private medical information according to the HIPAA ActPrepare paper work and compile medications for delivery and mail out ordersManage and serve drive-thru patients in an efficient manner (if applicable) Ability to log into a variety of software systems and use a cash registerStock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operationsPromote Lewis initiatives and represent Lewis in a positive manner to our patients and communitiesPerform additional duties as assigned by the Chief Pharmacist/PharmacistEmployee Role ExpectationsMust be neat and clean in appearanceEagerness to help patients with a positive and friendly attitudeStrong organizational skills, attention to detail, and ability to multi-taskMust be a self-starterWillingness to take direction when neededAbility to maintain composure when dealing with challenging situationsAbility and desire to learn new skillsWork effectively as part of a team to support the entire pharmacy, as well as individuallyAble to communicate effectively, both verbally and in writingLearn new software systems and type (data entry) accurately and efficientlyDependable in attendance and job performancePossess the initiative to plan for and complete daily activities in coordination with other pharmacy team membersQualificationsHigh school diploma or equivalent required (or in progress)Ability to handle transactions accurately and responsibly Basic math and computer skillsPhysical RequirementsMust be able to stand for long periods of time and move quickly from one workstation to anotherWork with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)Constantly positions self or moves about the pharmacy to access product and supplies from varying height levelsAbility to lift/move items up to 40 lbs occasionally, up to 10 lbs frequently, and less than 10 lbs constantlyVisual requirements include vision from less than 20 inches to more than 20 feet with or without correction Must have depth perception, color vision (ability to identify and distinguish colors), and field of visionMust have ability to communicate verbally with staff and patientsMust be able to handle multiple tasks in a fast paced setting (data entry, answering phones, waiting on patients, etc.)