Intake Specialist
1 week ago
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Purpose
The Intake Specialist is part of the Business Development team. The Intake Specialist drives revenue by delivering the highest quality service to our clients.
Essential Job Functions & Responsibilities
- Learn the case type services offered at the firm through our attorney-led comprehensive training program
- Conduct one-hour interviews with potential clients to determine if they meet the case type requirements set by our legal team
- Lead Interviews with approved sales scripts and empathy to build rapport with potential clients
- Confidently help clients with side-by-side assistance from the Intake Managers to improve client experience
- Educate clients on the benefits of partnering with our firm and the payment options available to them
- Convert potential leads into admitted clients based on benefits and values of each case type
- Schedule and regularly follow up with all leads
- Stay up to date on weekly legal training with firm attorneys
Essential Skills, Knowledge & Abilities
- World class customer service skills
- Positive attitude
- Proven ability to meet deadlines
- Impeccable organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Experience in sales or metrics-based environment a plus
- Excellent verbal and written communication skills
- Must be bilingual in Spanish and English
Pay $25 / hour plus bonus
-
Intake Specialist
4 days ago
Naperville, United States Lisinski Law Firm Full timeFirm Mission Statement Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be...
-
Title IX Case Manager and Education Specialist
2 weeks ago
Naperville, Illinois, United States North Central College, IL Full timeJob SummaryThe Title IX Case Manager and Education Specialist plays a critical role in the College's response to sex and gender-based discrimination and harassment, splitting their time between Title IX case management and prevention programming and trainings for the campus. Relationship building and communication will be paramount.Key...
-
Behavioral Health Specialist
3 weeks ago
Naperville, Illinois, United States Cultivate Behavioral Health and Education Full timeAbout Cultivate Behavioral Health and EducationWe are a leading provider of behavioral health services, dedicated to cultivating the highest potential in every individual. Our team is passionate about delivering exceptional care and support to our clients and their families.Job SummaryWe are seeking a highly skilled Board Certified Behavior Analyst (BCBA) to...
-
Behavioral Health Specialist
3 weeks ago
Naperville, Illinois, United States Cultivate Behavioral Health & Education Full timeAbout the RoleCultivate Behavioral Health & Education is seeking a highly skilled Board Certified Behavior Analyst (BCBA) to join our team. As a BCBA, you will play a critical role in providing high-quality case oversight and achieving extraordinary outcomes for our patients.Key ResponsibilitiesConduct initial intake assessments and develop individualized...