Refugee Youth Mentoring Program Coordinator

3 weeks ago


San Antonio, United States Archdiocese of San Antonio Full time

Job Type

Full-time

Description

Work Hours: 8:30 a.m. - 5:00 p.m. (Some weekends & Evenings)
Workdays: Monday - Friday
Location: Refugee Resettlement Services, 2018 Avenue B #100, San Antonio, TX, 78215

Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

Summary:

The coordinator will act as a liaison for Catholic Charities, refugee youth and the mentors, and will assist in coordinating activities between all parties. The Program Coordinator will assist in recruiting and training potential mentors being matched with refugee youth between the ages of 15-24 years They will ensure quality assurance of the program and assist staff in pairing mentors that are matched with a youth to achieve acculturation into their new life in San Antonio, and support staff working with clients on their path to education and career independence and self-sufficiency, including case mgt. services, focusing on Education and Career advancement & opportunities. Host trainings for community partners and keep documentation of all services exchanged between mentors and the youth and services provided and clients information. Will also be responsible for the completion and submission of program reporting.

Position Responsibilities:

  • *Able to work with refugee youth, ages of 15-24, to provide Education and Career case management assistance.
  • *Help youth who may or may not be in school and seeking employment opportunities. Connecting youth to employment resources and following up.
  • *Provides academic support to students needing guidance in school, such as: tutoring, setting up parent/teacher meetings, assist with college applications, enrolling youth in vocational/GED programs, applying for student financial aid, enrolling in online classes, and or other school related services.
  • *Create spreadsheets and other tracking tools to keep organized and to document all delivered services to youth and mentors. Able to input, and retrieve data from and external online Refugee Database, to keep track of all client information and program goals.
  • *Initiates case file creation for all clients enrolled and monitors files to ensure they are maintained throughout clients' tenures in the program.
  • *Takes the lead in the completion and submission of required program reporting for Youth Mentoring. Collects data for quarterly reports and recaps program services, accomplishments and challenges for narrative reports on a semi-annual basis. Able to report out client services on a monthly basis.
  • *Assist the Mentoring-Program Specialist, to process submitted mentor/volunteer applications, completed & cleared criminal background checks. Ensure mentor & program volunteer hours are entered timely in the volunteer database, Give Pulse and ensure all hours are documented and accounted for on a monthly basis.
  • Flexibility of work schedule may be asked to work some weekends and evenings for social engagement activities, and trainings. Notice will be given ahead of time.
  • Communicate with mentors and youth and their guardians if minors, to stay informed of their experience and completion of their service plan. Assist in the recruitment of potential mentors to be assigned a youth by visiting colleges, universities and other public grounds and present information on behalf of the program.
  • Collect feedback from clients about their experience, by generating and distributing surveys.
  • Other duties as assigned by the Director of Refugee Employment & Youth Mentoring.
Competencies:

Communication

Critical Thinking

Leadership

Building Collaboration

Solution Oriented

Summary:

Requirements

Minimum Qualifications:
  • Education: Bachelor's degree in social service or business-related field
  • Or Experience: Minimum of (2) years working within a social service environment that demonstrates a sensitivity and appreciation for diverse cultural populations.
  • License and Credentials
    • Have reliable transportation.
    • Valid driver license
    • Clean driving record
    • Valid vehicle insurance
    • Ability to operate an agency 12 passenger van on an as needed basis for program activities and events.
    • Must be 21 years of age and adhere to the CCAOSA policy, which will not allow anyone under the age of 21 to operate an agency vehicle.
Minimum Knowledge and Skills:
  • Minimum of 2 years' experience in working in a social service environment that demonstrates a sensitivity and appreciation for diverse cultural populations is preferred.
  • Experience with personal computer, various computer software, email and Microsoft Works, specifically Excel.
  • Must be detailed oriented, organized, self-motivated, work well independently and on a team.
  • Must have good written and verbal skills.
  • Must have good critical thinking and problem-solving skills.
  • Ability to maintain appropriate ethical boundaries and professional client relationship.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.

Salary Description

$24.38

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