Delivery Driver

2 weeks ago

Clifton Park, United States GreenThumb Full time

The Role

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.

Responsibilities

  • Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
  • Interpret and execute state laws and regulations required when delivering medical cannabis
  • Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
  • Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
  • Maintain positive, professional relationships with dispensary staff
  • Communicate timely and effectively when issues arise while making deliveries
  • Other duties as assigned by management

Qualifications

  • At least one years of professional driving experience preferred
  • Must be 21 years or older
  • Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements
  • Must be and remain compliant with all legal or company regulations for working in the industry
  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
  • Must have reliable, responsible, and dependable attendance

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)

  • Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations
  • Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely
  • Converse and communicate with individuals and groups of people directly
  • Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
  • Prepare patient and/customer orders by moving and placing products
  • Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
  • Move inventory and materials weighing up to 30 pounds independently
  • Position self to move inventory and materials in storage areas

Skills

  • Consistent demonstration of excellent customer service skills
  • Demonstrated initiative and proactive attitude, as well as independent judgment
  • Ability to establish and maintain effective working relationships with all employees
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
  • Previous experience with POS systems
  • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
  • Be able to follow instructions as directed and incorporate constructive criticism from managers
  • Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPPA requirements.

Working Conditions

  • Ability to work a 12-hour day when needed
  • Patient and/or customer-facing environment
  • Ability to work outdoors in varying and sometimes adverse weather conditions
  • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent


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