Customer Care Coordinator

5 days ago


Lubbock, United States BrightStar Care of Lubbock Full time

As our Customer Care Coordinator, you will serve our patients by supporting Care Supervisors and our admission team. Read through this posting and if it aligns with your background and interests, we encourage you to apply and tell us "What are you looking for in your next position?"

Your Schedule & PayScale:

  • Monday-Friday, 8A-5P | Some evenings and weekends as needed
  • $15-$18 per hour | Paid Weekly
  • Lubbock, TX
How you will make a difference:

As the Customer Care Coordinator, you will be trained in two areas of our organization. The first area is in care coordination. You will support BrightStar Care Lubbock by updating schedules, processing paperwork, and communicating information to field staff and clients. The second area will be supporting intakes/admissions of new patients. You will help coordinate and process paperwork for doctors and nurses and providing updates as needed.

What's required to join our team:

Individuals with experience in office administration and at least 1 year in customer service tend to thrive in this role. No day is ever the same. You must be able to adjust quickly and stay enthusiastic as our CCC. Finally, we are here to serve and connect, so be open to building relationships with our clients and team.

Why work with BrightStar Care?
  • Locally owned and operated
  • Faith-based environment
  • Benefits Package including PTO

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. BrightStar Care Lubbock is independently owned and operated.

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