Trade Operations Associate
2 weeks ago
Job SummaryCandidate uses specialized knowledge and skills in the financial services industry obtained through education, experience, specialized training and/or certification to provide support to the options trading team within Global Equities & Investment Banking (GEIB). Aids in the operations of the desk including order entry, trade clearing, order times, documenting errors, and reconciling revenue tracking systems. Works on projects of moderate scope and complexity and is a key player in overall trade processing. Regular contact with internal departments, client operations, prime brokers, and their custodians is required to identify, research and resolve problems.Essential Duties and Responsibilities•Support the trade processing and billing functions of the Options desk (as applicable).•Responsibilities may include maintenance of trade order entry systems, order data entry, order time tracking, compliance, and research and resolving trade differences and trade processing problems.•Ensure that the correct client information is captured when onboarding new clients.•Provides assistance to senior associates and management for Raymond James Institutional Options business.•Contact internal and external customers to resolve clearing discrepancies.•Assists in researching trade and billing scenarios and suggests appropriate corrective action•Ability to work across various internal desk functions to provide variety of support when needed.•Performs other duties and responsibilities as assigned.Qualifications:Knowledge, Skills, and AbilitiesKnowledge of•Concepts, practices and procedures of securities trading.•Intermediate investment concepts, practices and procedures used in the securities industry.•Trade reconciliation systems, the OCC, exchanges, etc.•Technology software used in the securities industry: Bloomberg, BOX docs, Excel & FIX providers (NYFIX, Sungard & Raptor).Skill in•Updating and maintaining programs and databases.•Adhering to detail oriented processes.•Monitoring trading activities for adherence to organizational policies and procedures.•Incorporating appropriate technology into the business process.•Operating standard office equipment and using required software applications, sufficient to create documents, spreadsheets, and business correspondence.Ability to•Analyze and solve problems.•Communicate effectively, both orally and in writing with associates, and internal and external customers.•Work independently as well as collaboratively within a team environment.•Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner.•Ability to handle high volume workloads while prioritizing sensitive tasks.•Attend to detail while maintaining a big picture orientation.•Establish and maintain effective working relationships at all levels of the organization.Educational/Previous Experience RequirementsEducation/Previous Experience•Bachelor's degree in Finance, Economics, Accounting or equivalent and a minimum of two (2) years of financial services industry experience.•OR ~•Any equivalent combination of experience, education, and/or training approved by Human Resources.•Bachelor's degree in Finance, Economics, Business, Accounting or equivalent and a minimum of two (2) years of financial services industry experience.Licenses/Certifications•No license required, but SIE preferredRaymond James Guiding BehaviorsAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to:•Grow professionally and inspire others to do the same•Work with and through others to achieve desired outcome•Make prompt, pragmatic choices and act with the client in mind•Take ownership and hold themselves and others accountable for delivering results that matter•Contribute to the continuous evolution of the firm
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