Van Driver | AM Shifts

3 weeks ago

Greenwood Village, United States CSM Corporation Full time

** Van Driver | AM Shifts**

**Job Category****:** Front Office **Requisition Number****:** VANDR03336 Showing 1 location **Job Details**

**Description**

This position is responsible for safely transporting guests to/from their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows CSM high standards of quality to ensure guest satisfaction.

Safely transport guests to/from their destinations, provide information and luggage assistance

Anticipates and responds to guests in a friendly and positive manner

Responsible for providing the highest level of service

Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows CSM guest service recovery program

Fill out all required logs and complete safety checks of the vehicles

Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash

Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips

Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws

Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment

Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations Follows all CSM procedures for guest/associate incidents

Knowledgeable of hotel emergency procedures

Aware of van insurance card location

Reports all traffic violations or accidents to management immediately

Produces required volume of work by planning, organizing and prioritizing work duties

Adheres to CSM general work rules and department procedures

Attends all required department and hotel meetings

Competencies/Skills Required: Prior hotel and/or related guest service experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

The hourly rate for this positions minimum is $12.25 per hour, and the maximum is $14.76 per hour.

Physical: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift.

Education: High school diploma or GED preferred. Current and valid drivers license with safe driving record required. Must have appropriate class of drivers license based on hotel vehicle requirements and must be a minimum of eighteen (18) years of age for insurance purposes.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

High School or GED Preferred or better.

**Experience**

**Licenses & Certifications**

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