Project Manager

2 weeks ago


Richmond, United States Source Fly Full time

We are seeking a Cloud Project Manager to join our growing team. The selected candidate will be responsible DHS Cloud Engineering and Operations tenant projects, reporting and metrics. Primarily the Cloud PM will oversee all customer migrations (from data centers to DHS GovCloud), serve as the primary customer interface and conduct meetings / track progress. While the Cloud PM is primarily responsible for managing project delivery of cloud migration work (Azure and AWS) with 30+ customer tenants, there are additional responsibilities. The Cloud PM is responsible for creating and tracking all Cloud Engineering and Operations work in ServiceNow, managing contract deliverables (weekly and monthly reports), presenting and conducting customer meetings, as well as other related duties as assigned. A passion for performance, strong desire for quality conformance, and attention to detail are prerequisites for this position.

The Technical PM will report on progress throughout the performance period and ensure the engineering team and tasks are aligned with the Customer objectives and agreed timelines. Working to empower the tenants with all approved Cloud (Azure and AWS) offerings, best practices, and modernization to our Customer’s Program and overall experience.

LOCATION: Remote (but must reside and perform all work within the United States)

WORK HOURS: This position requires working online from 8:00 AM Eastern to 5:00 PM Eastern

Key Responsibilities

Overall responsibility for all financial, technical, administrative, contractual, and personnel aspects of the Cloud Engineering Tenant Support contract and will interface with Customer executives.

Be prepared to provide sound advice as to prioritizing projects or tasks and when to delay.

Change and Configuration Management best practices

Enforce quality standards for engineered solutions.

Cross functional communication.

Effective operating organization and talent development.

World class program and project execution

Efficient and effective solution delivery process.

Issue escalation to internal and external stakeholders where appropriate.

Promote continuous improvement.

Requirements

Bachelor’s degree or higher in Computer Science, Business Administration Science, Mathematics, or Engineering or a related field

10

Years of IT experience in managing, building, operating, and improving Cloud Computing environments in Azure or AWS.

Excellent written and oral communication skills and the ability to interact and be involved with customers (tenants), client negotiations and interfacing with senior management

Experience leading and collaborating with technical teams of diverse IT related skill sets

Extensive knowledge and understanding of Azure and AWS Cloud environments and deploying in Government environments.

Extensive knowledge of managing work in Jira (or similar work tracking systems) and ability to prepare useful reports to foster data-driven decision making.

Exemplary communication, analytical skills, and technical knowledge across the client environment that facilitates resolving technical issues in customer cloud migrations.

Ability to produce concise and clear technical documentation.

Other position-related duties as assigned

Desired (not required) Certifications:

PMP

Agile methodology certification

Cloud practitioner-level certs for Azure

ServiceNow experience

7

+ years total of Computer Systems experience in project management of computer analysis, cloud analysis, integration, infrastructure, engineering or programming

Security & Citizenship Requirements

Ability to obtain a DHS Public Trust Security Clearance (called “Entry on Duty”)

US Citizenship

required

– personnel with Permanent Resident (Green Cards) or Work Visas are not eligible for this position

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