IT Lead

Job Type

Full-time

Description

PCG Consulting group is a dynamic and innovative technology-driven organization that partners with health, education, and human services agencies to improve lives. We are currently seeking an IT Lead to join our team.

Please Note:_ We are unable to provide work visa sponsorship for this position. Applicants who require visa sponsorship will not be considered.

Overview:

We are seeking a dynamic and experienced IT Lead to oversee our technology operations and drive our IT strategies. The IT Lead will be responsible for managing a team of IT professionals, ensuring the security and reliability of our systems, and aligning IT initiatives with organizational goals. The successful candidate will possess strong technical skills, exceptional leadership abilities, and a strategic mindset to optimize our technology infrastructure.

Responsibilities:

Team Leadership and Management:

Lead and manage a team of IT professionals, providing guidance, mentorship, and fostering a collaborative and innovative working environment.

Oversee recruitment, training, performance evaluations, and career development for IT team members.

Effectively delegate tasks and responsibilities to team members to maximize efficiency and productivity.

Infrastructure Management:

Develop and implement IT infrastructure strategies, ensuring the availability, security, and scalability of systems and network resources.

Maintain and optimize the organization's hardware, software, servers, network, and other technology assets.

Monitor system performance, conduct regular maintenance, and troubleshoot issues to ensure a seamless IT environment.

IT Strategy and Planning:

Collaborate with key stakeholders to define and align IT strategies with organizational objectives.

Develop a comprehensive IT roadmap and execute projects to support business growth, improve operational efficiency, and enhance user experience.

Conduct research and recommend innovative technologies that can drive business value and competitiveness.

Security and Compliance:

Establish and enforce IT security policies, procedures, and best practices to safeguard sensitive information and ensure compliance with industry regulations.

Manage disaster recovery and business continuity plans to mitigate risks and minimize downtime in case of system failures or cyber-attacks.

Vendor and Budget Management:

Oversee vendor relationships, negotiate contracts, and ensure service level agreements are met.

Develop and manage the IT budget, ensuring cost-effectiveness and alignment with organizational goals.

User Support and Training:

Provide technical support and guidance to end-users, resolving IT-related issues promptly and effectively.

Organize and conduct training sessions to enhance end-users' understanding and proficiency in utilizing IT systems and applications.

Job Type: Full-time

Salary: $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
• Strong Experience in IT, Desktop support, Asset Management, ALL Microsoft (Office/Teams/SharePoint/OneDrive/Azure/Active Directory, etc.
• Minimal experience in cyber security and/or compliance
• Proven experience (8yrs) in IT management, with a track record of successfully leading and managing IT teams.
• Strong knowledge of IT infrastructure, systems, security, and networking technologies.
• Proficient in project management methodologies and tools.
• Excellent communication, leadership, and problem-solving skills.
• Relevant certifications (e.g., ITIL, PMP, CISSP) are highly desirable.