IT Provisioning Tech Driver

4 weeks ago


Fairfax, United States Inova Health System Full time

The IT Provisioning Technician Driver coordinates equipment deliveries with IT staff and properly documents schedules, tasks and incidents in an efficient manner to minimize delays impacting IT support staff and end-users. Maintains delivery schedules and ensures accurate accounting of equipment delivery tickets. Maintains IT service vehicles and equipment by ensuring proper maintenance and tracking of use. Ensures that IT vehicles are regularly maintained while reporting any issues or service needs.

Job Responsibilities:

  • Ensures receipts are accurately completed by ensuring proper signatures are obtained.
  • Expedites critical incidents for deliveries to operating units according to needs and priority standards.
  • Receives/inspects equipment being delivered to ensure equipment is complete and showing no visual damage.
  • Ensures all equipment returns are managed and properly accounted for when returned to storage depot warehouse.
  • Confirms that delivery tickets are signed and turned in to the Provisioning Coordinator to ensure accurate delivery of equipment.
  • Coordinates with Information Technology (IT) Technicians to ensure all supplies/equipment is delivered and accounted for.
  • Processes/receives all incoming IT equipment from the Warehouse and Imaging teams while ensuring that they are delivered to the proper facilities in a timely manner.
  • Maintains delivery schedule while communicating with Provisioning Coordinator and Field Technicians of any changes/requests throughout deliveries.
  • Performs other duties as assigned.

Requirements:

  • Education: Bachelors Degree in relevant field (or 4 years of experience in lieu of degree)
  • Experience: 3 years of experience in desktop support communications
  • Licensure: Valid Virginia drivers license with no more than two violations within the past 5 years

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