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Seasonal Customer Service Representative

1 month ago


Boston, United States START ASAP! Full time

We are a growing, privately owned Sales and Marketing company in the Boston area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our customer service team This is a seasonal to a possible full-time position.

If you are a team player and sports enthusiast this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.

Responsibilities:

Attracts potential customers by answering product and service questions

Handling customer order-related questions, inquiries, and complaints

Recommends products that will meet customers needs

Prepares product or service reports by collecting and analyzing customer information

Contributes to team effort by accomplishing related results as needed

Maintaining current knowledge of products offered

Perform all other related duties as assigned