Service Writer

4 weeks ago

Fort Worth, United States Bruckner Truck Full time
WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 10 states, and we have over 1,500 team members.
  • Bruckner's is more than just a place selling parts and working on trucks
  • We are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it
  • We contribute to our local communities
  • We care about our people
OUR CORE VALUES
  1. We act with Honesty and Integrity.
  2. We value our people and communities.
  3. We are customer focused.
  4. We do what it takes.


WHAT WE OFFER
  • Competitive Compensation Plans
  • Paid Time Off and Holidays
  • Excellent health, dental and vision plans
  • Investments in Training & Development
  • Generous 401(k) and Profit-Sharing Plan
  • Tuition Assistance Program
  • Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
  • Technician Student Loan Reimbursement Program
  • Disability and Life Insurance
  • Internal Promotion Opportunities
  • Flexible Spending Account
  • Health Club Reimbursement
  • Family and Team Oriented Environment
  • Employee Referral Bonus
  • Engaging and Challenging Assignments
  • Drug free workplace
SUMMARY OF DUTIES:

Greet customers and initiate the write up process. Determine the customer's needs and convey this information onto the repair order. Must be able to communicate well in order to document enough information to properly diagnose the vehicle. Responsible for providing supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as determining method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book & close all service tickets considered as waiters. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the Liaison between the Service Department and the customer.
MARGINAL TASKS:

Must be willing to do other miscellaneous tasks as required by and related to the business.
SPECIAL REQUIREMENTS:
  • Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner.
  • This is a safety-sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre-employment testing for marijuana. The position is exempt from the state law prohibiting preemployment testing for cannabis use.
PHYSICAL REQUIREMENTS:

Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.
Want to know more about our family-owned company,
Proud that our 1500+ employees view us as the employer of choice
YouTube- Service Department Video
YouTube - Come Join The Family -Video
YouTube - Since 1932 -Video
Don't forget to Like and Subscribe

Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Senior Technical Writer

    3 weeks ago

    Fort Worth, United States Shoppa's Material Handling Full time

    Senior Technical Writer Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability,...

  • Proposal Writer

    1 week ago

    Fort Worth, United States Actalent Full time

    Actalent Services is hiring a Technical Writer for a permanent role leading and writing technical proposals in support of our engineering services business opportunities. This individual will work closely with internal Actalent partners including software engineering subject matter experts, finance partners, business development managers and marketing teams....

  • Proposal Writer

    1 week ago

    Fort Worth, United States Actalent Full time

    Actalent Services is hiring a Technical Writer for a permanent role leading and writing technical proposals in support of our engineering services business opportunities. This individual will work closely with internal Actalent partners including software engineering subject matter experts, finance partners, business development managers and marketing teams....

  • Service Writer

    4 weeks ago

    Fort Lauderdale, United States Nautical Ventures Full time

    The Service Writer plays a vital role in our marine service department, serving as the primary point of contact for customers seeking boat repairs, maintenance, or service. This role is responsible for efficiently managing service requests, communicating with customers, and coordinating service appointments to ensure a seamless service experience....

  • Battalion OPORD Writer

    2 days ago

    Fort Stewart, United States General Dynamics Information Technology Full time

    Job DescriptionThe Training Exercise Coordinator will work closely with the Technical OPORD Writer team to develop and refine Army and Joint Operations Plans and Orders for training or simulation driven exercises. This position requires a strong background in operational planning and the ability to lead a planning team to create high-fidelity, realistic...

  • Technical Writer

    3 weeks ago

    Fort George G Meade, MD, United States Clear Resolution Consulting, LLC Full time

    OPPORTUNITIES TO IGNITE YOUR PASSION , CRC services include Intelligence Analysis, Business Management, Cyber Operations, and Information Technology Consulting Services to the Department of Defense (DoD), Intelligence Community (IC) and other Federal Agencies. We offer a wide range of career opportunities and exceptional benefits. JOB SUMMARY: CRC seeks...

  • Nalley Consulting is hiring: Technical Writer II in Fort George G Meade

    6 days ago

    Fort Meade, United States Mediabistro Full time

    Join the Nalley Consulting team as a Technical Writer.Position: Technical Writer IILocation: Fort Meade, MDOffice: J59Clearance required: TS/SCI and CI polygraphRequired education: Bachelor's degree in English or BusinessRequired experience: 5+ years of experience as a technical writer and knowledge of Microsoft Office SuiteDescription:Serve as a technical...

  • Technical Operations Order

    2 days ago

    Fort Stewart, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Technical DocumentationJob Qualifications:Skills:Analytical Thinking, Critical Thinking, Decision Making, Military Decision Making Process, Planning AbilityCertifications:NoneExperience:10 + years...

  • Technical Operations Order

    24 hours ago

    Fort Stewart, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Technical DocumentationJob Qualifications:Skills:Analytical Thinking, Critical Thinking, Decision Making, Military Decision Making Process, Planning AbilityCertifications:NoneExperience:10 + years...

  • Technical Operations Order

    2 days ago

    Fort Stewart, GA, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Documentation Job Qualifications: Skills: Analytical Thinking, Critical Thinking, Decision Making, Military Decision Making Process, Planning...

  • Operations Order

    3 weeks ago

    Fort Liberty, United States General Dynamics Information Technology Full time

    Type of Requisition: RegularClearance Level Must Currently Possess: SecretClearance Level Must Be Able to Obtain: Top Secret/SCIPublic Trust/Other Required: NoneJob Family: Technical DocumentationJob Qualifications: Skills: Exercise Planning, Military, Simulations, Training Needs AssessmentCertifications: NoneExperience: 15 + years of related experienceUS...

  • Technical Operations Order

    2 days ago

    Fort Stewart, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Technical DocumentationJob Qualifications:Skills:Analytical Thinking, Critical Thinking, Decision Making, Military Decision Making Process, Planning AbilityCertifications:NoneExperience:10 + years...

  • Technical Operations Order

    1 day ago

    Fort Stewart, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top SecretPublic Trust/Other Required:NoneJob Family:Technical DocumentationJob Qualifications:Skills:Analytical Thinking, Critical Thinking, Decision Making, Military Decision Making Process, Planning AbilityCertifications:NoneExperience:10 + years...

  • Cyber Technical Instructor/Writer Position

    7 days ago

    Fort Eisenhower, United States HigherEchelon Full time

    Job Description: HigherEchelon, Inc. is a service-disabled veteran-owned small business (SDVOSB) organizational performance consulting firm with offerings in Engineering, Gaming & Simulation, Cyber Solutions, Salesforce, Enterprise Technology, and Human Capital. Our company aims to be the premier trusted partner in organizational excellence through sustained...

  • Software Technical Writer

    3 weeks ago

    Fort Belvoir, VA, United States Barbaricum Full time

    Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 15 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering,...

  • SITEC - Technical Writer - Ft. Liberty, North Carolina

    3 weeks ago

    Fort Bragg, NC, United States Peraton Full time

    Responsibilities: Peraton requires Technical Writers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) 3. Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad. This position is onsite in Ft. Liberty, North Carolina. The purpose...

  • Technical Writer

    2 weeks ago

    Fort George G Meade, United States By Light Professional IT Services LLC Full time

    Company OverviewBy Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.Position OverviewCandidate should have a...

  • DTRA I3TS Technical Editor/Writer

    2 weeks ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Type of Requisition:PipelineClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Technical DocumentationJob Qualifications:Skills:Adobe Acrobat, Microsoft Office, Technical Diagrams, Workflow DiagramCertifications:NoneExperience:5 + years of related experienceUS...

  • Content Writer

    3 days ago

    Fort Worth, United States Plumbing Webmasters Full time

    Job DescriptionJob DescriptionWe are a growing Fort Worth based digital marketing & advertising firm specializing in organic search optimization for small business all over the US. We are seeking a new Content Specialist to help us with the production of ChatGPT-based web content.We are looking for people with writing skills, basic understanding of the...

  • Mobile Service Mechanic

    4 weeks ago

    Fort Worth, United States Rush Enterprises Full time

    Advertised Job Description: The Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the...