soft goods contents Project Manager

3 weeks ago


Dover, United States SERVPRO Full time

Soft Goods Content Restoration Project Manager SERVPRO of Dover/Stillwater is hiring a Soft Goods Content Restoration Project Manager SERVPRO of Dover/Stillwater offers: First-class compensation Superior benefits Career progression Professional development And more As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. Key Responsibilities: Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software Negotiate customer and/or client approval of project scope and estimate Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain written communication with customers, teammates, vendors, and insurance representatives Manage production expenses including equipment, vehicles, and other material assets Manage our Esporta soft goods cleaning machine Manage and oversee the entire soft goods restoration division Additional Responsibilities: Manage the customer and client experience and overall customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates Position Requirements: Valid driver's license High school diploma/GED; Associate degree or Bachelor's degree preferred At least 1 year of management and/or supervisory experience At least 3 years of industry experience Previous experience in soft goods a plus example being dry cleaner or laundry mat manager, or soft goods delivery and pick up companies. Skills/Physical Demands/Competencies: Ability to lift a minimum of 50 pounds regularly Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Compensation: $23.00 - $30.00 per hour Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy We look forward to hearing from you.



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