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Import Export Coordinator
2 months ago
Job Description
Rock-It Cargo has been an award-winning global leader within the entertainment logistics industry for over forty years, providing unrivaled experience and expertise in planning and moving shows and events from clubs to stadiums for cutting edge musical, theatrical, and experiential productions. With 300+ employees across 28 offices worldwide, Rock-It handles some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries. Rock-It Cargo is the premier freight forwarder for all live events and works hand-in-hand with clients to make the greatest shows and events possible across the world.
The full-time
Import Export Coordinator
will work from our LAX office and assist the Rock-It Cargo Central Operations team with arranging domestic and international transportation for a variety of live performance touring projects. You will be instrumental in the success of our clients’ events. The Freight Forwarding Specialist will strategically identify & book the best routes for each project, prepare and review necessary documentation for the shipments, manage key deadlines to keep projects on track, and cultivate lasting client and vendor relationships. In this role, you will work side-by-side with seasoned operations leaders, deepen your expertise across all types of shipments (air, trucking, and ocean) and projects, and build a strong foundation from which to grow your career in the industry.
Responsibilities:
Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
Coordinate domestic and international import/export shipments via all modes of transport: air, trucking, and ocean
Review client manifests and prepare transportation documents
Cultivate and maintain customer and vendor relationships
Work closely with carriers, shippers, and consignees to ensure deadlines are met
Other duties related to client projects, as assigned
Qualifications:
A strong passion for music, entertainment, or other elements of the industry – at Rock-It Cargo, we truly love what we do and want to work with others who feel the same
1-2 years of Administration, Operations, or Logistics experience; experience with live event operations is a plus
Associate’s or Bachelor’s degree or equivalent industry or military experience
Basic freight forwarder knowledge
An excellent strategic mind – the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure
Excellent customer service & vendor relationship management skills
Comfort with basic Excel functions and a general ability to learn new software programs quickly
Flexibility to travel and participate in on-call rotations
Ability to pass a security background check
Benefits & Perks:
18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
11 paid holidays per year
Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
Generous paid parental leave for all parents
Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
Continuing Education Reimbursement / Charitable Donation Matching
The opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
Eligible for free tickets to client events, when available
Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more
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