Warehouse Manager

3 weeks ago

Memphis, United States DHL Supply Chain Full time

Manager Role and Responsibilities

  • Identify and facilitate process improvement projects, training, and workshops to drive cultural change.
  • Conduct root cause analyses to determine metrics, troubleshoot manufacturing/business and assembly issues, material flow, project plans, production capacity, facility design and create process documentation.
  • Identifies and implements cost reductions in pursuit of Continuous Improvement Program
  • Carry out data collection and analysis for process mapping.
  • Partners with the customer on containment actions in production, and corrective actions to improve outgoing product quality.
  • Develop budgets and cost analysis to determine project feasibility.
  • Drive value stream mapping to define current state and transition to future state.
  • Develop and conduct compliance audits, program evaluations, and reviews to drive results with the fortitude to ensure change is permanent.
  • Manage multiple areas with multiple priorities and multiple stakeholders –daily.
  • Guide the direction for the facility, as an internal expert and consultant in continuous improvement best practices
  • Build and foster relationships with the customer and work with them to deliver NLS principles and deliverables.
  • Support employees at all levels by mentoring and training in NLS methodologies.

Individualized Tasks

  • PA Gemba: Weekly Review of a Process area in the building. Focus on adherence to the JIS in cooperation with the training team. Optimal team
  • would be MVPs in area, NLS Manager and Training coordinator.
  • Hour by Hour Monitoring: With the roll-out of new Hour by Hour boards in Gate 1, NLS manager will be the Tier 0 as part of the layered audit.
  • Tracking and reporting based on feedback from the Tier 1 and Tier 2 audits.
  • Roster Validation: NLS Manager will be responsible for auditing the roster updated from supervisors. Each Supervisor should be reviewed every month.
  • Area Audit: All zones (final TBD) within the building will be audited at a standard cadence. Review focused on Safety, 5S, and Muda.
  • 5S Audit: Daily 5S audit of areas within building. This would also include non-production areas.
  • PAO Audit: Review of existing PAO board for process adherence and report to OMs.
  • Team Building Exercise: Work with supervisors and OMs to identify opportunities for morale improvement with an additional focus on identifying underutilized talent in the workforce.
  • Business Analyst Check-in: Daily check in with supporting BA for issues or needs.
  • Training Team Workshop: Weekly Session to get needs from Weekend Training team for gaps and opportunities for improvement.



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Operations Manager I

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

DHL Supply Chain is a world-class company, and we hire world-class people. People who aren’t afraid to work hard – in fact, people who want to work hard.

Our Operations Managers do just that – every day, all day. They have the drive to lead, the passion for excellence, and the enthusiasm for team development that we need. They’re not just ready to face the challenges of the day – they’re psyched about it because they know they are a part of everyday life.

Job Description

• You’ll manage multiple areas with multiple priorities and multiple stakeholders – every day

• Your supervisors will share your passion for excellence – because those are the only kinds of people we hire

• You’ll have a seat at the table where your observations and suggestions will be heard and acted on

• You’ll set the direction for your team, providing guidance toward continuous improvement

• You’ll support your team’s development through the endless learning opportunities DHL Supply Chain offers

• You won’t be micro-managed by your General Manager – but you will be held accountable

• You’ll learn, grow, and become the type of manager you’d like to work for

• You’ll love it

Required Education and Experience

• Bachelor's degree or equivalent, preferred

• 1-3 years logistics industry experience, required

• 2-4 years of experience in a supervisory or management role, required

• Experience with P&L management, objective setting and project management, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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