Industrial Account Manager
2 weeks ago
The Americas Sales team for TE Connectivity's Industrial Business Unit has a vision of success in the market with a passionate organization that delivers unique solutions to our customers. We are seeking team members to help us make this vision a reality. In this exciting role, you will be responsible for establishing and maintaining strong business relationships with key accounts, generating demand through design wins and revenue growth while providing total customer satisfaction. This position will report directly to the Regional Sales Manager (West United States) and will be responsible for collaborating with multiple other functions within the organization, particularly with Customer Care team, Product Managers and Field Engineers in developing and growing accounts across the America’s region.
Role Statement:
1. Account Management and Qualification: Responsibility of growth of revenue, pipeline, conversion, for established account assignments.
2. Lead management: Lead qualification, identify customer needs and follow up opportunities until successful closure.
3. Sales effectiveness support: Support other groups (Product Teams, etc.) with follow-up on administration actions, sample requests, escalations, deliveries, quality performance. Understanding TE internal organization is key to speed up things.
Key Tasks:
• Own specific accounts/design-in locations as assigned. Manage all
commercial aspects with the customer including relationship and regular
contact with customer key stakeholders, managing and preparing offers,
project contracts and quotations, leading price and contract negotiations,
following up on current and potential opportunities and projects. Proactively
address open customer issues, including quality issues, until appropriate
closure
• Penetrate new accounts or locations as identified by sales/marketing
leadership
• Sell the value propositions of TE Connectivity products and services
• Develop strong pipeline for Industrial BU (SME, BESS &EVI, Warehouse
Automation, LED Lighting, Motion & Drives, Automation Controls, Industrial
Robotics, Automation Sensors)
Lead/Account Qualification:
• Promptly and efficiently handle all inbound leads - make contact with all hot
leads within 24 hours and all other leads within 1 week
• Qualify or disqualify all leads, using consultative selling techniques to uncover
the customer needs and opportunities Other Duties:
• Disciplined internal reporting of projects and other business activities
through Salesforce.com
Key Goals & Objectives/Measurements:
• Revenue growth
• Pipeline
• Conversion
• Bookings/Billings
• Currencies Key Qualifications
Experience & Knowledge:
• Bachelor (Engineering degree preferred) or other equivalent work exp
• Minimum five years of experience in or related to Sales
• Excellent phone and consultative selling skills
• An academic qualification in an engineering competence or equivalent field
technical experience is a distinct advantage
• Should have had previous experience in a customer facing capacity
• Optimally have a deep and broad knowledge of TE Connectivity technology,
product portfolio, and the markets they serve
Particular Skills & Abilities Required :
• Excellent relationship and communication skills
• A passion for serving and helping customers
• Strong interpersonal and influencing skills, as well as the ability to build
strong relationships with multiple organization functions (inside and outside
of TE)
• Strong selling, presentation and negotiation skills • Ability to work to
deadlines and challenging targets
• Ability to identify and pursue new business opportunities in line with business
plans
Other:
• Behaviors and values at or above TE standard (Integrity, Accountability,
Inclusion, Innovation, Teamwork)
• Flexibility in travelling
• Car driving license
• Fully acquainted with the computer and common software.
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Industrial Account Manager
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