Leadership

2 weeks ago

Jefferson, United States Chick-fil-A Full time
Description
A Leader with Chick-fil-A is a high performing employee who is energized by helping other members of the team grow and develop skills. Leaders are responsible for taking care of both people and process to ensure that our guests have a remarkable experience. A Leader sets the pace and serves as a role model for all members of the team. Leaders should maintain a flexible schedule in order to provide supervision and coaching to all members of the team.

Leader responsibilities include:
  • Inspire Team Members to set and reach goals through personal coaching
  • Create and role model positive energy
  • Communicate in an effective manner in order to achieve positive outcomes
  • Ensure that Team Members follow recipes and fulfill customer orders accurately
  • Maintain a 'best in class' speed of service without sacrificing quality
  • Prioritize cleanliness and organization inside and outside of the store at all times
  • Oversee the cash handling procedures to ensure accuracy and adherence to policy
  • Respond to guest concerns that may arise, and consult senior leadership regarding complex issues
  • Address policy/procedure violations with employees, and report to senior leadership as needed
  • Strictly adheres to all company policies and procedures
Working at Chick-fil-A is more than just a job. It's an opportunity to grow and develop the necessary life skills in order to be successful in your future career. Regardless of your chosen path, Leadership with Chick-fil-A means an ongoing pursuit of both personal and professional growth. The following are just a few of the benefits you can expect:
  • Flexible Hours - Commitments to family, friends, school or sports are part of life. We make every effort to develop a schedule for you that maintains a healthy work-life balance.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays, so you can have a day off to spend with family and friends.
  • Mentorship - The Operator is an independent business person, responsible for the operation of the restaurant. Operators are dedicated to mentoring his and her employees, teaching them important business and life skills for the future.
  • Competitive Pay - Along with a competitive wage, we offer meal allowance, health insurance, 401K retirement and paid time off (PTO) plans for eligible employees.
  • Career Growth - You will have an opportunity for continued growth in your Chick-fil-A journey whether that be in-store operations, or the pursuit of a business career.
  • Scholarships - Earn money towards college tuition and expenses through the Remarkable Futures Scholarship program.
  • It's a Great Place to Work - At Chick-fil-A, our employees are considered to be an extension of our family. We believe in working hard, growing, and having a fun atmosphere to develop relationships that can last a lifetime.
Requirements
  • Experience serving customers in a fast-paced environment
  • Demonstrated leadership experience with a coaching emphasis
  • Strong and consistent work ethic whether in a team or independent environment
  • Contributes solutions and takes initiative to address business challenges
  • Maintains optimism, integrity, and patience as you lead through adversity
  • Professional demeanor, communication skills, and commitment to excellence
  • Use of correct grammar in written and verbal communications, along with strong math skills
  • Basic understanding of Microsoft Office programs: MS Word, Excel, Powerpoint, etc.
  • Believes in and exemplifies servant-leadership
  • Must be available a variety of weekdays and weekends


Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

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