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**To review a comprehensive list of benefits, please visit** Store - HSTN-WESTLAKE, TX**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
**CT and CO only -To review pay ranges for the position you are applying for, please visit**
Help customers shop our store and be able to find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.**Major Activities**
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
* Provide a fast and friendly check out experience
* Execute cash handling to standards
* Engage customers on benefits of Rewards and complete enrollments
* Educate customer on Voice of Customer (VOC) survey
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
* Support shrink and safety programs
* Assist with Omni channel processes
* Acknowledge customers, help locate product and provide solutions
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Cross trained in Custom Framing selling and production
* Other duties as assigned
**Preferred Type of experience the job requires**
* Retail and/or customer service experience preferred
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
locationHouston-14287 E Sam Houston Pkwy NlocationHouston-14287 E Sam Houston Pkwy NlocationHouston-14287 E Sam Houston Pkwy N