Ocean Export Agent

4 weeks ago

Louisville, United States Expeditors International Full time

**Ocean Export Agent**

* 4801 Commerce Crossings Dr, Louisville, KY 40229, USA

* Full-time

**Company Description**

Were not in the shipping business; were in the information business - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 15,000 trained professionals

* 250+ locations worldwide

* Fortune 500

* Globally unified systems

**Job Description**

**Scope of Position**

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

**Major Duties and Responsibilities**

* Ensure smooth and timely freight process flow

* Ensure accurate and timely data entry into our operational system

* Track and Trace Ocean Export Files and reporting

* Meet compliance at all times to regulations internal and external in accordance with government regulations

* Understand department process flow, and looking for best practices to improve operational efficiency and productivity

* Ensure all customers standard operating procedures in place and updated in the DLSOPs

* Overseas communications, timely responses to emails and requests (internal and external)

* Escalation of problems to Management when necessary

**Qualifications**

* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

* Understanding of ocean documentation process a plus

* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

* Pro-active, strong organizational skills

* Good computer skills (Excel, Word)

* Hazardous Materials certification (preferred)

* Fluent in English

**Reporting Structure**

* Ocean Export Lead Agent, Supervisor and Manager

**Additional Information**

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time

* Health Plan: Medical, Prescription Drug, Dental and Vision

* Life and Long Term Disability Insurance

* 401(k) Retirement Savings Plan (US only)

* Employee Stock Purchase Plan

* Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

**Job Location**

Ocean Export Agent

* 4801 Commerce Crossings Dr, Louisville, KY 40229, USA

* Full-time

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