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Manager Quality/Technical
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MANAGER, QUALITY / TECHNICAL
PRIMARY RESPONSIBILITIES FOR THE MANAGER, QUALITY / TECHNICAL
- Lead and manage a site Quality organization that includes Quality Assurance and Metallurgical.
- Responsible for Quality Assurance including the Quality Management System (QMS), Designated Supplier Quality Reps (DSQR) and implementing the Carpenter Operating System (COS).
- Ensures compliance to customer and industry requirements including Nadcap (HT, MTL, UT), AS9100, AS9120, ISO 17025, ASTM and European Directive as well as other standards based on business requirements.
- Responsible for interaction with customers, suppliers and third-party auditors for quality system audits or product related issues.
- Develop and implement appropriate systems, metrics and processes for effectively detecting and solving issues toward standardizing and preventing recurrence.
- Promote and implement process management including risk assessment and mitigation, measurement of Critical Process Variables (CPV), development of control plans, validation of processes and the use of statistical methods.
- Responsible for managing fixed and variable cost budgets while meeting corporate objectives related to Safety, Quality, Delivery and Cost.
- Proactively gain the necessary quality and operating system knowledge to support the QMS and operating model.
- Coach, counsel, and communicate performance expectations to own employees, and effectively communicate customer and industry quality requirements to all Carpenter employees.
- Perform all other duties and special projects as assigned.
- Four-year college degree required. Preferably in Material, Engineering, Quality Sciences or related fields
- Seven or more years of Quality Management System.
- Knowledge of industry manufacturing processes and products.
- Knowledge of inspection methods.
- Knowledge of continuous improvement and root cause problem solving methodologies.
- Develops departmental plans including business, production and/or organizational priorities.
- Manages resources to ensure financial and operational objectives are met.
- Ability to manage, lead, coach and objectively evaluate the performance of others.
- Ability to organize and prioritize tasks and make appropriate decisions.
- Ability to mentor staff and provide developmental opportunities within or across departments.
- Ability to manage, direct and strengthen the organizational effectiveness of a Quality group.
- Ability to support interaction with customers, suppliers and third-party auditors related to quality system and product related issues.
- Ability to improve quality through structured continuous improvement processes.
- Ability to effectively communicate to raise the awareness level of Carpenter's employees concerning Carpenter customers' and industry quality requirements.
- Results oriented; ability to handle multiple priorities while meeting deadlines.
- Develops relationships with key customers and identifies emerging needs.
- Ability to travel as needed.
- Achieve and maintain Quality System accreditations required to conduct business.
- Achieve and maintain Customer approvals for QMS operations.
- Provide Quality testing capability and capacity while meeting product shipment plans.
- Operate in a safe and fiscally responsible manner.
Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.
Carpenter Technology Corporation's policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.
Required Preferred Job Industries
- Customer Service
