Business Operations Manager

2 weeks ago

San Antonio, United States Bedrock at Home Texas Full time

Bedrock at Home Texas -

Position Summary: This position is responsible for the efficient, successful, and appropriate operations of the Home Care office to maximize growth and profitability of the region. Assures clear and effective communication with clients, associates, referral sources, vendors, contractors, and office staff. This position will oversee all office processes including recruitment, interviewing and hiring caregivers, and proper staffing and care management to collaborate functional operations. Adherence to internal operational duties including payroll processing, caregiver/client documentation collection, aging and Daily Sales Outstanding. Responsible for assuring payments are collected and budget is adhered to by maximizing operations in the office. Reports to the Director of Home Care Operations.

Essential Functions:

  • Handles office, client, and caregiver complaints/questions/concerns with high level of professional
  • Understands and oversees clients’ care
  • Utilizes company software/systems effectively and
  • Ensures accuracy with client billing and answers billing
  • Assures proper collection protocol is taken and compliance with Aging and Daily Sales
  • Maximizes operations for budget adherence and EBIDTA %.
  • Payroll accurately prepared and processed on a bi-weekly basis.
  • Assures payments have been processed and proper adjustments are made as
  • Ensures that accounts payable procedures are timely &
  • Keeps personnel records accurate and maintained according to regulations and company
  • Compliance with state and office operational
  • Held accountable to accuracy and compliance of Smartcare
  • Documentation compliance with all pertinent information on client records, including financial/billing and client/family demographic
  • Files and maintains all documents Distribute documents to the appropriate staff member for approval or completion.
  • Conducts all 1:1 VFP meetings with all office staff on a weekly/month basis with quarterly
  • Assists in and oversees recruitment process involving screens, interviews and hires of new associates in accordance with company policies and
  • Relays client care concerns and changes in condition to the Director/Nursing Supervisor
  • Complies with applicable governmental laws and regulations
  • Processes/files worker compensation and leave of absence
  • Ensures associate compliance with license continuing education requirements
  • Participates in Manager on Duty Program (see below)

Manager on Duty Program:

  • All management staff will be on call on a rotating basis 1 week at a time. On Call will include after 5pm Monday through Friday, all day weekends and holidays
  • Answers incoming calls promptly and An immediate response is required.
  • Promptly communicates issues/concerns/actions to Director or RN Supervisor
  • Completes and maintains on call report on a daily basis
  • Reviews on call report with appropriate personnel weekly/daily as needed

Valuable Final Products:

  • Achieve & Maintain established revenue targets
  • Maintain Monthly budget adherence and each cost item per annual financial forecast
  • Bi-weekly ride along with field staff
  • Achieve & Maintain Daily Sales outstanding (DSO) VPO > EVPO
  • BOM > DBD > RDSM > RDO > VPO > EVPO
  • BOM – Business Office Manager
  • H&W— Health and Wellness Coordinator
  • DBD — Director of Business Development
  • BopsM — Business Operations Manager
  • DH&W — Director of Health and Wellness
  • RDOH&W — Regional Director of Health & Wellness
  • DO — Director of Operations
  • RDSM — Regional Director of Sales & Marketing
  • RDO — Regional Director of Operations
  • (E)VPO — (Executive) Vice President of Home Care Operations

Salary & Bonus Details:

  • All professional development & career advancement will be accompanied with a market rate adjustment in compensation per job description/title
  • All professional development positions will be accompanied with a discretionary bonus performance plan

  • Business Development

    4 days ago

    San Antonio, United States X8 Full time

    Business Development & Operations Manager JOB DESCRIPTION X8 is looking for a cleared Business Development professional. This unique role combines the thrill of driving new business opportunities with the strategic oversight of optimizing internal operations. You will be responsible for identifying and securing profitable partnerships, managing key...

  • Business/IT/Cybersecurity Manager

    2 weeks ago

    San Antonio, United States Promesa Academy Full time

    Location: San Antonio, TX Summary: The Business/IT/Cybersecurity Manager at [School Name] will oversee the planning, implementation, and management of all aspects related to business operations, information technology, and cybersecurity. This role will ensure the smooth and efficient functioning of the school's business systems, technology infrastructure,...

  • Business/IT/Cybersecurity Manager

    3 weeks ago

    San Antonio, United States Promesa Academy Full time

    Location: San Antonio, TX Summary: The Business/IT/Cybersecurity Manager at [School Name] will oversee the planning, implementation, and management of all aspects related to business operations, information technology, and cybersecurity. This role will ensure the smooth and efficient functioning of the school's business systems, technology infrastructure,...

  • Business Operations Project Management Specialist

    1 week ago

    San Antonio, United States The Boeing Company Full time

    Supports preparation, development, coordination, scheduling, and change management activities of maintaining an integrated plan to meet program and/or project requirements in accordance with project management industry standards. Participates in main Project Management, Business Operations, Operations, Management, Specialist, Project, Business Services,...

  • Business Operations Manager

    2 weeks ago

    San Diego, United States Motion Recruitment Full time

    Our client, a leader in financial tax software , is looking to hire a Business Operations Manager. This role is onsite 2x per week in San Diego, CA. *This job is a 1-year W2 contract role with benefits & paid holidays!* As a Business Operations Manager , you will be responsible for the planning, execution, and delivery of business strategy & operations...

  • Business Operations Manager

    2 weeks ago

    San Diego, United States Motion Recruitment Full time

    Our client, a leader in financial tax software, is looking to hire a Business Operations Manager. This role is onsite 2x per week in San Diego, CA.*This job is a 1-year W2 contract role with benefits & paid holidays!*As a Business Operations Manager, you will be responsible for the planning, execution, and delivery of business strategy & operations projects,...

  • Business Operations Manager

    2 weeks ago

    San Diego, United States Motion Recruitment Full time

    Our client, a leader in financial tax software, is looking to hire a Business Operations Manager. This role is onsite 2x per week in San Diego, CA.*This job is a 1-year W2 contract role with benefits & paid holidays!*As a Business Operations Manager, you will be responsible for the planning, execution, and delivery of business strategy & operations projects,...

  • Business Operations Analyst II

    7 days ago

    San Antonio, United States Conduent Full time

    Job DescriptionBusiness Operations Analyst IIAre you a skilled problem-solver with a passion for improving business operations?Are you passionate about using data to drive business decisions and improve outcomes?About the Role The Business Operations Analyst in order to support performance improvements. Responsibilities Reviewing operational metric results...

  • Business Operations Manager

    5 days ago

    San Jose, United States Intel Full time

    Job Details: Job Description: This position requires candidates to upload a resume in English, you are welcome to upload multiple versions of your resume if you prefer but an English version of your resume will be required to be considered for this position. The Worldwide Price Operations (WWPO) Team focuses on operational excellence by keeping the business...

  • Business Management Consultant

    7 days ago

    San Antonio, United States DES Full time

    Do you want to join a fast-paced growing organization that values its customers, communities, and employees? Join our thriving firm today! We are searching for dedicated leaders who are full of positivity, excitement and are always up to new challenges. Derive Enterprise is a leading Business Consulting and Management Firm in the San Antonio area. The...

  • Business Operations Manager

    5 days ago

    San Jose, United States Cisco Full time

    As a member of the Cisco Meraki community, you’ll quickly learn the phrase ‘Meraki Magic’ – a term we use to describe the intangible yet palpable feeling of our spirited culture. Employees have described ‘Meraki Magic’ as “doing things in a way that have never been done before” and “the people”. The magic that Merakians bring to the table...

  • Business Management Consultant

    7 days ago

    San Antonio, United States DES Inc Full time

    Job DescriptionJob DescriptionDo you want to join a fast-paced growing organization that values its customers, communities, and employees? Join our thriving firm today! We are searching for dedicated leaders who are full of positivity, excitement and are always up to new challenges. Derive Enterprise is a leading Business Consulting and Management Firm in...

  • Business Operations Manager

    4 weeks ago

    San Francisco, United States Moab Full time

    About Moab Moab is building a modern, all-in-one software platform for equipment dealers & rental businesses. The equipment dealer & rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980's and...

  • Business Operations Manager

    6 days ago

    San Jose, United States Rocketship Public Schools Full time

    2024-2025 School Leader – Business Operations Manager / Rocketship school leadership teams each include a Principal and Assistant Principals focused on instruction, an Office Manager focused on student information and family engagement, and a school leader focused on all other operations aspects of running the school -- what some might call an “AP of...

  • Construction & Business Continuity Manager

    5 days ago

    San Antonio, United States Continuity Central Full time

    The latest business continuity jobs from around the world It is free of charge to post job listings: simply email the job description along with the job title, location and details of how to apply to editor@continuitycentral.com Construction & Business Continuity Manager Published: 01 August 2023 Job role Construction management responsibilities: Manages the...

  • Entry Level Business Manager

    6 days ago

    San Jose, United States Business Development Firm Full time

    Job Description Job Description Do you want a career that challenges you and takes you to the next level? If so - come join our team! We are an innovative Business Development Firm that specializes in account management and sales for the telecommunications industry. Our high-profile partnerships put us at the forefront of accelerated growth within the...

  • Business Operations Manager

    7 days ago

    San Francisco, United States Liven Pty Full time

    Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for...

  • Operations Manager

    5 days ago

    San Antonio, United States OneTouch Direct Full time

    Job DescriptionJob DescriptionReporting to the Call Center Director, the Shift Manager will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift. Additional responsibilities include employee selection,...

  • Operations Manager

    1 month ago

    San Antonio, United States EcoCare Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities401(k)401(k) matchingDental insuranceHealth insuranceVision insuranceOn-the-job trainingJob SummaryWe are seeking an experienced Operations Manager to join our team. In this role, you will join an experienced team dedicated to providing services to our...

  • Management Services Business Analyst

    5 days ago

    San Antonio, United States International Bank of Commerce Full time

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement...