Customer Service Associate

4 weeks ago


Los Angeles, United States Ollie's Bargain Outlet, Inc. Full time

** Customer Service Associate**

**Job Category****:** Store Operations **Requisition Number****:** CUSTO016367 Showing 1 location **Job Details**

**Description**

Position: Customer Service Associate

Reports To: Team Leaders

Department: Store Operations

Exemption Status: Non-Exempt

Position Overview:

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.

Primary Responsibilities:

* Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.

* Accurately and efficiently operate the register.

* Approve refunds for other Associates up to a specified dollar amount.

* Assist with training new Sales Associates.

* Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollies Army and other donation programs throughout the year.

* Maintain a neat and organized front end work area.

* Assist with receiving the truck, pricing items, merchandising product, and recovering the store.

* Communicate customer needs to Team Leaders when necessary.

* Maintain the cleanliness of the overall store.

* Complete any additional responsibilities and/or duties as assigned.

Qualifications:

* Minimum of six months retail experience in a mid-size to large retail service-oriented business preferred.

* Ability to work evenings, weekends, and holidays on a regular basis.

* Ability to communicate effectively.

* Ability to exercise sound judgment.

* Ability to preserve confidentiality of information.

* Accuracy and attention to detail.

* Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.

* Knowledge of industry terms and processes.

* Outstanding interpersonal and listening skills.

* Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:

* Ability to lift and carry up to 50 pounds.

* Ability to push and pull up to 35 pounds.

* Ability to stand for extended periods.

* Ability to bend and twist frequently.

* Ability to grip, reach, and pinch with arms and hands frequently.

* Ability to squat, kneel, balance, and climb ladders occasionally.

* Ability to see, hear, and speak regularly.

* Ability to work in a constant state of alertness and safe manner.

Ollies is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veterans status, disability, or any other legally protected status.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Los Angeles, United States M. Coast Enterprise Full time

    Our organization works with influential companies in the telecommunications field. Our goal is to provide benefits to low-income households. We are part of making an impactful marketing campaign that can positively alter various lives in the community. We need team members to assist us in several Customer Service Associate roles. The Customer Service...


  • Los Angeles, United States M. Coast Enterprise Full time

    Our organization works with influential companies in the telecommunications field. Our goal is to provide benefits to low-income households. We are part of making an impactful marketing campaign that can positively alter various lives in the community. We need team members to assist us in several Customer Service Associate roles. The Customer Service...


  • Los Angeles, United States The UPS Store Full time

    _Customer Service Associate _ **About us** The UPS Store is a small business. We are engaging and innovative. Our work environment includes: - Modern office setting - Lively atmosphere The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax...


  • Los Angeles, United States Atlas Marketing Solutions Full time

    Job DescriptionJob DescriptionThe Customer Service Associate position is an entry-level position in our firm with the unlimited opportunity for advancement only offered in an entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers and is essentially the eyes, ears, and voice of the brand. The Customer...


  • Los Angeles, United States Local Firm Hiring! Full time

    Join us - an evolving and rapidly growing consulting firm based in Los Angeles. We are aggressively seeking top talent to join our team as a Retail/Customer Service Associate. We're dedicated to delivering unparalleled results for our clients by consistently outperforming competitors in regards to customer acquisition, sales performance, and their position...


  • Los Angeles, United States Local Firm Hiring! Full time

    Join us - an evolving and rapidly growing consulting firm based in Los Angeles. We are aggressively seeking top talent to join our team as a Retail/Customer Service Associate. Were dedicated to delivering unparalleled results for our clients by consistently outperforming competitors in regards to customer acquisition, sales performance, and their position in...


  • Los Angeles, United States Empire Today Full time

    **Customer Service Associate (Market)** Are you ready to grow your career? Empire Today is looking for a **Customer Service Representative** to join our fast-paced, growth-oriented team. **We offer**: - Health Benefits with quick enrollment - medical, dental, and vision. - 401K Plan with premium 4% Company Match. - Paid Time Off & Holiday Pay. - Wellness...


  • Los Angeles, United States The Hertz Corporation Full time

    The Customer Experience Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer s Customer Service, Associate, Service, Customer Experience, Retail, Automotive


  • Los Angeles, United States Clothing Illustrated Full time

    **Apparel Customer Service associate** This person is highly motivated, likes challenges, collaborative, committed to delivering high quality work. If this sounds like you, Lovestitch is seeking a Customer Service Associate! **Responsibilities**: - Answers incoming customer phone calls - Process incoming customer orders - Enforce company return policy -...


  • Los Angeles, United States Ollie's Bargain Outlet, Inc. Full time

    ** Retail Customer Service Associate** **Job Category****:** Store Operations **Requisition Number****:** RETAI017696 Showing 1 location **Job Details** **Description** Position: Customer Service Associate Reports To: Team Leaders Department: Store Operations Exemption Status: Non-Exempt Position Overview: The Customer Service Associate assists customers and...


  • Los Angeles, United States Ollie's Bargain Outlet, Inc. Full time

    ** Retail Customer Service Associate** **Job Category****:** Store Operations **Requisition Number****:** RETAI017696 Showing 1 location **Job Details** **Description** Position: Customer Service Associate Reports To: Team Leaders Department: Store Operations Exemption Status: Non-Exempt Position Overview: The Customer Service Associate assists customers and...


  • Los Angeles, California, United States T.J. Maxx Full time

    T.J. Maxx Martin Luther King Jr Blvd 90008 [Asset Protection / Security] As a Loss Prevention Customer Service Associate at T.J.Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer...


  • Los Angeles, United States Super Bell Jewelry Co Full time

    Established in 1991, Super Bell Jewelry is one of the leading B2B manufacturers and suppliers of fine jewelry to wholesale distributors and retailers. We have been known to consistently deliver fashion-forward designs and high-quality products at competitive prices. The location is in Downtown Los Angeles. We are looking for Customer Service Associate to...


  • East Los Angeles, United States AKN Communications Full time

    Our growth results from the people who embrace our purpose: We know work is way better when you feel included and can have fun in a company filled with unlimited possibilities. We believe that hiring and maintaining excellent staff is critical to our success. Due to our fantastic performance this past year, our clients are looking at expanding our team! We...


  • East Los Angeles, United States AKN Communications Full time

    Our growth results from the people who embrace our purpose: We know work is way better when you feel included and can have fun in a company filled with unlimited possibilities. We believe that hiring and maintaining excellent staff is critical to our success. Due to our fantastic performance this past year, our clients are looking at expanding our team! We...


  • Los Angeles, United States The TJX Companies , Inc. Full time

    Job Description: The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes. Roles and...


  • Los Angeles, United States TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Service, Associate, Customer Engagement, Service, Support


  • Los Angeles, United States TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Service, Associate, Customer Engagement, Service, Support


  • Los Angeles, United States Hanmi Bank Full time

    SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties. Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for...


  • Los Angeles, United States Customer Service Associates Full time

    Clinical Consultant / Clinical Educator for Critical Care Monitoring Devices and Clinical Applications Full-Time Traveling opportunities for candidates in California metropolitan areas. Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to...