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Food & Beverage Manager - WinStar
3 months ago
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Legends IQ - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
WINSTAR WORLD CASINO
WinStar World Casino is the country's largest casino, owned and operated by the Chickasaw Nation near the Oklahoma/Texas state line, in Thackerville, OK.Legends will be partnering with WinStar Casino to provide top-tier hospitality and customer service expertise to multiple food & beverage outlets onsite, ranging from full-service restaurant to grab-and-go operations, as well as overseeing food & beverage for the Casino's seasonal pool program.
THE ROLE
The Food & Beverage Manager is responsible for managing the daily operations of our bar, small plates and fine dining restaurant including: employee performance management, inventory controls, optimizing profits and providing exceptional guest experiences.
ESSENTIAL FUNCTIONS
- Supervise and coordinate activities of the food and beverage outlets staff to ensure that all guests receive prompt and courteous service
- Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
- Maintain an accurate and up-to-date plan of restaurant staffing needs - Prepare schedules and ensure that the restaurant is staffed for all shifts
- Responsible for ensuring consistent high quality of food preparation and service
- Inventory Management to include: daily, weekly and monthly inventory tracking and working directly with the purchasing manager for supply requisition and delivery schedules
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
- Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents - Completes accident reports promptly in the event that a guest of employee is injured
- Oversee Supervisors and Staff
- Keeps Director of Food & Beverage and General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action
- Attend weekly operations meetings
- Assist with the management of catering events
- Complete other duties as assigned by Management.
- College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative
- Have a minimum of 3 years of hospitality experience in a fine dining restaurant
- Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting
- Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary
- A genuine interest and understanding in food and drink - wine and cocktail knowledge is essential
- Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
- Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
- Must be punctual and dependable
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
- Knowledge of the appropriate table settings and serviceware
COMPENSATION
Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Work Location: On-Site
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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