Sr. ServiceNow Developer

3 weeks ago

Austin, United States Diverse Lynx Full time
Role: ServiceNow Developer
Hire Type: Contract
The general scope of the work for this position is as follows:
  • 5+ year ServiceNow work experience in a technical role, preferably client service market
  • Knowledge of web based development languages (JavaScript ,HTML, CSS, AJAX, HTTP, XML)
  • Working knowledge of relational databases
  • Working knowledge of Active Directory, LDAP and SSO integration
  • Strong analytical, estimating and problem solving skills
  • Excellent communication, interpersonal and collaboration skills
  • Ability to present and explain technical information to diverse audiences
  • Ability to be flexible, adaptable and learn new concepts quickly
  • Ability to work effectively in a team environment with aggressive deadlines and multiple priorities
  • Demonstrated understanding of ITIL processes, operations and procedures
  • Familiarity with Agile and Waterfall project management methodologies
  • Positive can-do attitude
  • Understands technical and functional design requirements for ServiceNow
  • Understands the workflow engines
  • Creates workflow and web prototypes for client engagements
  • Designs, codes, and tests technical solutions for ServiceNow implementations
  • Uses Mid server, web services, email and other relevant technology to integrate tools with ServiceNow.
  • Identifies system deficiencies and recommends solutions
  • Maintaining and administering the implemented instance of ServiceNow and perform tasks such as:
    •Configure Users, company, site, location and other existing fields
    •Configure Support Groups, assignment rules, categorizations, CI data, SLA etc
    •Create and Track support cases with ServiceNow
    •Template creation, change order/task/activity
    •Troubleshooting the ServiceNow instance issues
  • Assists in enforcement of development deadlines and schedules
  • Understands the necessity of and contributes to coding standards
  • Prioritizes multiple tasks effectively.
  • Contributes appropriately to conversations.
  • Commitment driven
  • Assumes additional responsibility without being asked.
Encourages fellow team members to make innovative contributions and embrace new ideas

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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