System Analyst

2 weeks ago


Mountain View, United States Cypress HCM Full time

Sr. Business Systems Analyst

Responsibilities:

  • for delivery of global third-party tool rollouts, projects and enhancements for the go-to-market area.
  • best practices and suggests improvements to processes used to assess and support tools.
  • with the Sales Enablement team to support training, communication and adoption.
  • hands-on domain knowledge in business processes and systems that support go-to-market (Sales and Support). Gong and SalesLoft knowledge preferred.
  • the applications are supported by creating comprehensive requirement documentation, test cases and logical application diagrams.
  • solutions, and considers opportunities to extend and leverage existing tools/products.
  • closely with the Sales, Sales Operations, Engineering, and vendor teams.
  • and document As-Is/To-Be process flows and provide gap analyses of current business processes that need improvement.

Basic Qualifications:

  • degree
  • years experience in business analysis
  • years' experience using GBO tools like SalesLoft, Gong, etc.
  • Communication
  • Collaboration Experience

Preferred Qualifications:

  • experience with CRM systems such as Salesforce Service or Sales Cloud, Dynamics 365
  • written and verbal communication skills with the ability to manage stakeholder relationships across the organization
  • with various software applications, including but not limited to: MS Office, JIRA etc.
  • to prioritize, multi-task, and manage multiple complex bodies of work in a fast paced work environment
  • self-aware team player open to receiving/providing feedback to peers and colleagues
  • to establish strong relationships with all levels of an organization
  • to solve challenges creatively
  • working in an agile work environment
  • and use of analytical and data analysis tools including Excel

Compensation:

  • $65.50 - $90.34 (W2/Non-Exempt)

#13634



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