Director Of Operations

The Director of Operations will report to the Vice President for Development and Alumni Relations. The role fulfills the College’s mission by leading strategy for and overseeing day to day functions of the Development Operations team. This would include database management, budgeting, prospect research and analytics, gift processing as well as reporting and analyzing fundraising and engagement results.

Key Responsibilities:

Lead and manage the Operations team including providing direct leadership to Manager of Data Administration, Associate Director for Data, Analytics and Reporting, Assistant Director of Prospect Research and Web Specialist.

Provide strategic direction and set priorities for this team which include database management, reporting/business intelligence, prospect research, and web services.

Serve as subject matter expert and partner to colleagues in Development and Alumni relations to champion data and technology driven advancements.

Direct a dynamic prospect management and development system that includes overseeing wealth screenings, leveraging predictive modeling and data analytics to drive fundraising performance, and employing digital strategies that help increase alumni engagement.

Minimum Qualifications

Bachelor’s degree from four-year college or university

7 years or more experience in higher education advancement or complex non-profit

Computer programming, Business Analytics and Visualization, CRM Experience, or Prospect Management and Research

Champion Diversity Equity and Inclusion

Strong communication skills in a variety of ways for multiple constituents

Adaptable to changing situations and circumstances while maintaining a professional work environment.

Preferred Qualifications

Strong project management skills

Served on teams that have successfully completed comprehensive fundraising campaigns

Knowledge of best practices in gifts processing and management

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