Customer Service Representative

3 weeks ago


Lakewood, United States Premium Label Packaging Solution Full time

Luminer Converting Group is a New Jersey-based leading pressure-sensitive label printer and converting company. Currently seeking a Customer Service Representative to join the team. Responsibilities of Customer Service Representative: Handle existing and new customer inquiries and concerns. Provide information about the products and services as requested. Troubleshoot and resolve product issues and concerns with Quality Team. Document and update customer orders. Assist production team with schedule and planning of jobs. Qualifications of Customer Service Representative: Previous experience in customer service, sales, and printing industry such as papers, inks, coating, etc. Familiar and comfortable with technical aspects of printing industry. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor Excellent written and verbal communication skills Employment Type: Full Time Years Experience: 1 - 3 years Salary: $20 - $26 Hourly Bonus/Commission: No



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