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Lead Associate, Warehouse

4 months ago

San Antonio, United States Conn's Full time
Job Description

Warehouse Lead Associate

Position Summary:

Warehouse Lead Associates are responsible for ensuring product flows in a timely manner specified through shipping & receiving (inbound/ outbound) processes. They identify product flow problems early and proactively resolve them; measured by relevant metrics and Key Performance Indicator's (KPI's).

Responsibilities:
  • Supports the facility operating budget and Key Performance Indicator's (KPI's) by validating and achieving standards.
  • Achieves daily operating goals.
  • Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
  • Ensures workforce engagement in company values through the effective execution of HR, Loss Prevention and Safety policy and programs; as measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink
  • Actively embraces continuous improvement through improvement of self as much as improvement of team, processes, and environment
  • Meets Retail & Delivery Service level objectives
  • Performs operational training and cross-training events
  • Creates a culture of ownership and participation while ensuring company policies are communicated, understood, and administered
  • Excellent customer service and follow-up skills
  • Formulates and executes tactical operating plans and adjust staffing and resources based on volume and service level expectations
  • Works in direct labor role as needed and demonstrates team building skills and leads by example
  • Utilizes Warehouse Management Systems (WMS); specifically, HighJump, and able to perform research on exceptions
  • Maintains a safe, secure, and healthy work environment and ability to show improvements in accident and injury statistics
  • Maintains necessary equipment and tools for the operation to succeed
Qualifications:
  • Computer and clerical experience preferred
  • Must be able to consistently position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
  • Experience in HighJump (WMS) preferred
  • 2+ years leadership experience preferred
  • High School Diploma or equivalent required
  • Some college work preferred

Conn's HomePlus is an equal opportunity employer.

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