Quality Engineering Intern

4 weeks ago

Atlanta, United States Porsche Cars North America Full time
TasksTasks

Job Description: Quality Engineering Intern

PCNA's Quality Engineering (QE) Staff is responsible for identifying, assessing, and managing root cause/corrective actions for technical issues requiring timely solutions in the field, thus ensuring successful completion of the 'quality circle.' Quality Engineering strives for timely issue resolution in the form of engineering changes, and or the coordination of formally communicated. Supporting PCNA's QE staff involves working across all vehicle and smart mobility engineering disciplines (KEFAG+HV+ Digital/Infotainment) in support of product and service quality improvement.

Analyze Warranty Cases: Involves (1) Monitoring for frequent product quality issues, including issues that may lead to Lemon Law repurchases; (2) discovery of new product quality issues unknown to PAG; (3) establishing a correlation of known product quality issues relevant to monthly vehicle repurchase cases; (4) gauging effectiveness of engineering solutions implemented in the market; (5) supporting the Hotline and Field Technical Managers to resolve and mitigate cases requiring Engineering involvement . Lemon Law Repurchase Review: Technical review of repurchases and process management for repurchases initiated for technical reasons, both within customer commitment and at the dealer level. This information serves as an important technical quality sensor. Data Acquisition and Analysis: Collecting objective data to reduce the time associated with diagnosis and root cause investigation by assisting development departments to understand issues. Installing data acquisition equipment, writing appropriate configurations to capture data, and ensuring the recorded data is suitable for analysis through verification. Typically, this includes vehicle communications BUS tracing in concert with video and other bridged data acquisition forms. Market Side Issue Management to Support GQG3, VAQ1/2 and SBT: In many instances, GQG3 and VAQ1/2 require collaboration with PCNA for investigation. Resolution in concurrent engineering committees within development and analytical support often requires testing and analysis contribution from PCNA. QualificationsQualifications

Qualifications of Ideal Candidate

  • Completed, or in the process of completing requirements for an Engineering Degree (ABET accredited BSME or BSEE), and a hands-on technical background
  • Theoretical and Practical automotive knowledge across all vehicle engineering disciplines
  • Data logging and analysis for investigations
  • Knowledge of the German language and culture
  • Excellent interpersonal communication and teamwork skills
  • Excellent problem-solving skills
  • Able to learn new information quickly and to apply it as needed to their responsibilities
  • Passion for the Porsche brand

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