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Food Runner
2 weeks ago
Overview:
At matchbox, we are all about bringing people together through delicious food and a vibrant dining experience. As a Food Runner, you will play a vital role in ensuring that our guests have a seamless and enjoyable dining experience. You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments. Join our team at Matchbox and be part of an exciting journey in the world of hospitality.
Competitive Benefits:
Health/Dental/Vision
Paid Time Off
401(k), matched up to 4%
Short and Long Term Disability
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets, Restaurants
Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school
Responsibilities:
Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
Provide attentive and friendly service, going above and beyond to exceed guest expectations.
Take pride in maintaining a clean and organized workstation and dining area.
Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.
Qualifications:
At least 18 years of age
High energy and stamina. Able to work within a fast-paced, highly mobile environment
Able to communicate effectively in the primary language of the work
Able to work calmly and effectively under pressure
Able to work flexible shifts and schedules, inclusive of weekends, and all holidays
Able to stand and walk for up to 10 hours per day; able to climb flights of stairs
Ability to learn menu items and service procedures.
Ability to take direction and to work in a team environment.
Ability to work calmly and effectively under pressure.
This position will spend 100% of the time standing and walking
Who We Are:
Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:
Purpose
Give back to our communities
Celebrate diversity
People
Do the right thing
Treat people the way you want to be treated
Always do your best
Be accountable for our actions
Performance
Serve the highest quality food
Provide world-class service
Maintain flexibility to better serve our clients
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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