Automation Service Engineer

4 weeks ago

Chicago, United States OMRON Full time

Omron is a leading global manufacturer of industrial automation products focused on sensing and control technologies. Omron Automation-Americas, headquartered in Hoffman Estates, IL, is the industrial automation subsidiary of Omron Corporation, a $8 billion global technology company celebrating more than 80 years of success. Automation Service Engineer in Omron configures designs, creates, installs, trains, and maintains Safety & automation related equipment. This position supports a variety of Safety & automation systems including, traditional Safety interlock systems, enterprise Safety PLC systems, Industrial Internet of Things solutions, Omron’s Sysmac platform and may include Vision & Applied Motion technologies. Work will entail evaluating, designing, configuration & maintenance of electrical and electronic Safety systems, electromechanical and other complex technologies. Safety design, configuration, setups and maintenance activities are on-site at the customer’s location requiring approximately 50% travel. Providing the Automation Services Engineer’s home location is nearby an Omron facility with engineering or proof of concept capabilities, the position will include hybrid in office work – mainly related to Safety design, design documentation and scope of work development. These activities are typically Safety architecture, Safety design recommendations, setup & configurations. A solid understanding of local and international Safety standards will be required for appropriate design knowhow. This role may flex at times to support our phone/chat based technical services function for Safety when working in the home office. Field Work & In House Automation Service Engineers receives their work assignments through a centralized dispatch within our PMO department. The employee receives notification of their work assignment via a resource management tool called Wrike. All Automation Service Engineer positions can expect 50% travel including consecutive weeks of travel and, at times, weekend work. Management may at their discretion, provide days off during the following week to compensate full days of weekend work. Work utilization targets are 80%. Employees will utilize the remaining 20% of weekly time to engage in the further learnings of various Omron automation technologies. Automation Service Engineer positions will typically begin their Omron career with learning the discipline of field Safety & automation configuration (for HMIs, Vision, etc.). These activities include discovery, configuration, setup, and maintenance of the following technologies; Safety, IIoT, Control systems, Vision, HMIs, Networking products. Afterwards, employees will have opportunities to expand their skills sets into sysmac & applied motion, asset and entitlement management and other advanced services including delivery of Omron training. Our Commitment to Employees: Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron. Great financial opportunities with competitive compensation, immediate 401k match with 100% vesting, profit sharing, and Blue Cross Blue Shield for medical, dental, vision and prescription drug benefits. Community Awareness that includes activities with local non-profit organizations and a Matching Gift Program. Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay. Wellness Activities such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots and Health Screenings. Responsibilities: Automation Service Engineer – Safety - design configuration and maintenance activities including applied IIoT, vision & motion and commissioning, for example, label verification systems. Automation Service Engineer – Safety - may be involved in entitlement management, asset tracking and maintenance programs. Automation Service Engineer – Safety - will have opportunities to train customers on how to use specific types of Omron automation hardware and software. The Automation Service Engineer – Safety - receives their work assignments through a centralized project management office. The ASE checks into the system daily, performs tasks on-site, logs their progress, and results at day’s end. Automation Service Engineer – Safety - will be required to complete appropriate outcome-based paperwork that validates the automation service work performed and includes customer sign-off. Automation Service Engineer – Safety - will be required to log their work time & task progress into our business systems and to perform change notices & related paperwork in the field. ASE identifies additional opportunities for services at the customer location. Provide regular Safety field service and in-house work updates to our Project Management Office. Job Requirements: Bachelor of Science in Engineering, Electrical or Mechanical. Five years of relevant professional experience in engineering design, safety standards, field services, setup/configuration, electrical and mechanical repairs, preferred. Strong interpersonal, listening, questioning and communication skills (written and oral) Ability to multitask, adapt on the fly, prioritize, and change focus rapidly. Considerable experience with relationship management and interpersonal business development Ability to work in a fast-paced environment; energetic and focused. Ability to receive work assignments through a centralized dispatch function within the project management office. Familiar with Microsoft ecosystem, Outlook, MS Office (Word, Excel and PPT) & Teams. Familiar with Services enterprise systems, Service Cloud or equivalent, SFDC & CRM. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Omron we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Omron is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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