Service Consultant

4 weeks ago


Baltimore, United States Hyundai Motor America Full time

Job Description:

As a service consultant, you will be responsible for:

Initiating automotive services and repairs by ascertaining vehicle performance problems and service requests

Verifying warranty and service contract coverage

Developing estimates

Writing repair orders

Maintaining customer records

You will serve as the communicator and liaison between the customer and technician, ensuring:

The customer's needs are understood by the technician

The needed and recommended service/repairs are understood by the customer

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