Consulting Engineer

3 weeks ago

Durham, United States Cisco Full time

What You'll Do Cisco's Customer Experience (CX) team is one of the highest growing areas at Cisco. Passionate about the management and automation of customer’s hybrid IT, consultants work with some of the largest and thought-leading customers in the world. This Professional Services group helps build solutions, leads implementations, and enables customer self-sufficiency on market-leading Cisco software products. Who You'll Work With As a Consulting Engineer, you will report directly into the Customer Experience (CX) Delivery Team with primary responsibility for the installation, integration, customization and delivery of Cisco Software products focusing on cloud and networking orchestration and automation. There will be significant customer interaction including on-site delivery for POCs, Production-Pilots and Production deployments. Who You Are You're confident to explain technical issues and present information in a concise manner to both technical and non-technical personnel. You enjoy transfer knowledge of implemented software and processes to customer in practical sessions, and by crafting customer-facing documentation. Have prior experience to operate and maintain complex IP networks. Automate delivery of enterprise solutions for the customer. Integrate systems to multiple enterprise applications. Maintain effective working relationships with assigned customers and project managers. Work independently and as part of a team to implement solutions for customers. Leverage product API for automation of implementations. Automation for network configurations from Low Level Design for highly complex networks. Plans and performs network upgrade and network migration activity. Outstanding Consulting skills and demonstrable experience in consulting roles. Ability to influence customer decisions and outcomes. Ability to gain customer trust quickly, and confidently articulate Cisco’s Enterprise Networking SD strategies and architectures. This person will lead & join a team that will use automation/scripting to assist with building configurations, peer approval process (data entry, tech capability), configuration review, network engineering implementation plan development and review. Conformance to customer standards, review and address exceptions. Familiar with change request processes at large enterprises and/or critical environments preferred. Technical expertise in configuration building according to templates. Minimum Qualifications; * BS/CS, or University degree with 5+ years experience in Network Engineering/Architecture role with demonstrated ability in implementing Enterprise Networks. * Expertise in Enterprise Routing and Switching technologies, such as BGP, EIGRP, OSPF, MPLS, DMVPN, IS-IS VXLAN, LISP, and VRF. * Experience with leveraging automation and has a desire to understand configuration development and improve QA processes. * User documentation for internal and external customer such as method of procedures, solution design, installation procedures, testing procedures, troubleshooting guides, etc. * Knowledge of Campus Networking environments. * Knowledge of Network Segmentation, TrustSec, and Dot1x highly preferred. * Expert level knowledge of stackwise and stackwise virtual. * Experience in Method of Procedure document creation. Desired: Experience in Cisco DNAC, SDA, and SD-WAN. Python, Ansible. Wireless technology experience a plus. May require night / weekend shifts. Why Cisco? \#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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