Sales Associate

1 week ago

Brockton, United States TILT Holdings Full time
Description

Taking care of our people and doing what's right for the business are complimentary imperatives at TILT Holdings Inc. ("TILT"). We are passionate about sustaining a business environment that is welcoming, respectful, equitable and inclusive for a diverse range of people.

The Sales Associate (SA) has a very important role as the most prominent patient facing position in the entire company. The SA directly impacts the experience of our customers, providing them with education and top-notch customer service. More than cashiers, they must be able to educate and build relationships with our customers and take all necessary steps to enhance the experience of every patient. A successful SA must be friendly, professional, responsible, well-spoken individual. The role requires an enthusiastic people-person that is eager to learn and passionate about cannabis. Successful SAs must be able to multi-task in a face paced, high-volume, constantly changing environment while ensuring that all transactions and store relations remain compliant with all local and state regulations. The position requires constant patient interaction, problem solving, and efficient communication in a highly regulated environment.

Responsibilities:

  • Resolve patient conflict with a calm and professional demeanor
  • Communicate with Management and/or Coworkers when product is running low so that it can be restocked accordingly
  • Work with others to create a positive environment for our patients and customers
  • Work individually and with a team supporting others to reach sales goals
  • Maintain cleanliness of parking lot, check in, and lobby area
  • Manage patient flow from the check in area to the sales floor
  • Greet and bid farewell to all customers that enter and exit the dispensary
  • Answer dispensary phones and provide accurate information to patients
  • Perform opening duties and end of the day side work
  • Educate customers about products and services. Help them navigate multiple options based on their individual needs and desires
  • Accurately process sales through our point of sale system, the state tracking system and any other system in use
  • Continue education of marijuana strains, products, and the industry during downtime
  • Provide knowledgeable, speedy, friendly service to all customers and patients
  • Assist in on-boarding and training of new employees
  • Communicate efficiently with management and coworkers
  • Check medical paperwork and proper identification thoroughly and accurately
  • Stay up to date on and maintain compliance with all local, state, and federal regulations
  • File and organize patient information and patient documents
  • Maintain 100% compliancy with all local, state, and federal regulations in a highly regulated, constantly changing environment
  • Handle large amounts of cash without error
  • Help new customers fill out and sign medical agreements provided by the state and company ensuring all information is entered correctly and completely
Key Competencies:
  • Functional Acumen - Consistently shows comprehensive knowledge, skills, and abilities in the functional area(s) for which they are responsible, and understands the fit with overall business goals
  • Emotional Intelligence - Consistently executes the four (4) principles of EQ (i.e., self-awareness, social awareness, self-management, relationship management)
  • Intellectual Agility:? Consistently evaluates challenges and opportunities from a variety of angles, taking in multiple inputs, and arrives at reasonable business decisions
  • Collaborate - Consistently maintains effective teaming relationships with internal parties, and as applicable, external parties
  • Dependable - Can be consistently trusted to execute their job responsibilities on-time and within scope, and meets or exceeds targeted business results
  • Upholds Company Values - Consistently role-models and supports execution of the Company core values
Job Requirements:
  • Previous retail experience and/or customer service experience required
  • Demonstrable experience using software for Office and POS
  • Associate degree or bachelor's degree preferred
  • Ability to multi-task (agile)
  • Work well under pressure
  • Positive attitude and a strong work ethic
  • Detail oriented
  • Ability to work individually and collaboratively
  • Strong desire to learn and accept challenges
  • Adaptable to an ever-changing industry
  • Dependable, honest, and trustworthy
  • Previous experience in a high-volume, fast paced environment preferred
  • Every job applicant must pass a comprehensive background check, including the mandates of the Massachusetts Cannabis Control Commission.? A job offer issued before the completion of a background check shall be contingent upon a positive result.? A negative background check result may lead to the withdrawal of the job offer.
  • All candidates must be ready, willing, and able to work a fully flexible work schedule to include days, nights and weekends to meet fluctuating business demands based on the needs of the individual department
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required and includes all other duties as assigned by management.
Working Conditions/Physical Demands
  • Ability to stand or sit for extended periods of time and lift up to 25 pounds


TILT is an Equal Opportunity Employer Committed to DEI. All qualified job applicants receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fostering diversity and leveraging the value of diversity with equity and inclusion.

For Company information, visit:www.tiltholdings.com

  • Sales Associate

    2 months ago

    Brockton, United States CJ's Exhaust Maintenance Full time

    Job DescriptionJob DescriptionRetail Sales Associate Job Responsibilities:Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Provides outstanding customer service.Documents sales...

  • Sales Associate

    4 weeks ago

    Brockton, United States CJ's Exhaust Maintenance Full time

    Job DescriptionJob DescriptionRetail Sales Associate Job Responsibilities:Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Provides outstanding customer service.Documents sales...

  • Sales Associate

    4 weeks ago

    Brockton, United States Brian Mitchell Agency Full time

    Job DescriptionJob DescriptionThe Brian Mitchell Agency is looking for hard-working Sales Associates near Boston, MA who exhibit a winning mindset, derive satisfaction from making a positive difference in people's lives, appreciate a highly regarded work environment, and possess a strong enthusiasm for continuous learning.At Brian Mitchell Agency, our...

  • Retail Sales Associate

    3 weeks ago

    Brockton, United States K-Beauty & Hair Full time

    **About us** K-Beauty & Hair is a fast-growing beauty & hair supply retail company in the Northeast area. We are looking for diligent and energetic workers to grow with us together. We are rewarding, challenging and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment Sales Associate duties and responsibilities...

  • Retail Sales Associate

    2 weeks ago

    Brockton, United States K-Beauty & Hair Full time

    **About us** K-Beauty & Hair is a fast-growing beauty & hair supply retail company in the Northeast area. We are looking for diligent and energetic workers to grow with us together. We are rewarding, challenging and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment Sales Associate duties and responsibilities...

  • Sales Associate

    4 weeks ago

    Brockton, Massachusetts, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...

  • Sales Associate

    4 weeks ago

    Brockton, Massachusetts, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...

  • Sales Associate

    2 weeks ago

    Brockton, United States Tilt Holdings, Inc. Full time

    Taking care of our people and doing what’s right for the business are complimentary imperatives at TILT Holdings Inc. (“TILT”). We are passionate about sustaining a business environment that is welcoming, respectful, equitable and inclusive for a diverse range of people. Our Operations Division, also referred to as Commonwealth Alternative Care is a...

  • Retail Sales Associate

    2 weeks ago

    Brockton, Massachusetts, United States K-Beauty & Hair Full time

    About usK-Beauty & Hair is a fast-growing beauty & hair supply retail company in the Northeast area. We are looking for diligent and energetic workers to grow with us together.We are rewarding, challenging and customer-centric.Our work environment includes: Growth opportunities Safe work environmentSales Associate duties and responsibilities include working...

  • Cannabis Sales Associate

    2 weeks ago

    Brockton, United States Commonwealth Alternative Care Full time

    The Sales Associate has a vital role as the most prominent patient-facing position in the entire company. The Sales Associate directly impacts our customers' experience, providing them with education and top-notch customer service. More than cashiers, they must be able to educate and build relationships with our customers and take all necessary steps to...

  • Retail Sales Associate

    3 weeks ago

    Brockton, United States Harbor Freight Tools Full time

    149760BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do! The anticipated rate for this position is $18.50 per hour depending on location, knowledge, skills,...

  • Cannabis Sales Associate

    2 weeks ago

    Brockton, Massachusetts, United States Commonwealth Alternative Care Full time

    The Sales Associate has a vital role as the most prominent patient-facing position in the entire company. The Sales Associate directly impacts our customers' experience, providing them with education and top-notch customer service. More than cashiers, they must be able to educate and build relationships with our customers and take all necessary steps to...

  • Sales Associate

    4 weeks ago

    Brockton, United States Snipes Full time

    Job DescriptionJob DescriptionSales AssociateWe live sneakers, streetwear, and neighborhood culture! All Day! Every Day! It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and 300 doors in the US. Key brands include...

  • Sales Associate- Westagate Mall

    1 month ago

    Brockton, United States The Children's Place Full time

    The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and Sales, Associate, Seasonal, Customer, Retail, Support

  • Sales Associate

    1 week ago

    Brockton, United States TILT Holdings Full time

    DescriptionThe Sales Associate has a vital role as the most prominent patient-facing position in the entire company. The Sales Associate directly impacts our customers' experience, providing them with education and top-notch customer service. More than cashiers, they must be able to educate and build relationships with our customers and take all necessary...

  • Sales Associate

    4 weeks ago

    Brockton, United States TILT Holdings Full time

    Description The Sales Associate has a vital role as the most prominent patient-facing position in the entire company. The Sales Associate directly impacts our customers' experience, providing them with education and top-notch customer service. More than cashiers, they must be able to educate and build relationships with our customers and take all necessary...

  • Sales Associate

    4 weeks ago

    Brockton, United States Childrens Place, Inc. Full time

    Location: Brockton, Massachusetts Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will...

  • Verizon Retail Sales Associate

    2 days ago

    Brockton, United States R Wireless Full time

    Job DescriptionJob DescriptionR Wireless – Expect the BestBest Employees, Best Customers, Best Solutions, Best NetworkJob Title: Verizon Retail Sales AssociateLocation: Opportunities Available In NY, NJ, PA, MA, CTJob Type: Full TimeCompensation: Hourly plus uncapped commission and bonusesFirst year estimated earnings: $18 - $25 per hour (hourly,...

  • Verizon Retail Sales Associate

    2 weeks ago

    Brockton, United States R Wireless Full time

    Job DescriptionJob DescriptionR Wireless – Expect the BestBest Employees, Best Customers, Best Solutions, Best NetworkJob Title: Verizon Retail Sales AssociateLocation: Opportunities Available In NY, NJ, PA, MA, CTJob Type: Full TimeCompensation: Hourly plus uncapped commission and bonusesFirst year estimated earnings: $18 - $25 per hour (hourly,...

  • Cashier/Sales Associate

    4 weeks ago

    Brockton, United States Snipes Full time

    Job DescriptionJob DescriptionCashier/Sales Associate We live sneakers, streetwear, and neighborhood culture! All Day! Every Day! It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and 300 doors in the US. Key brands...