Customer Service Representative
3 weeks ago
Customer Service Representative South Cherokee Veterinary Hospital We are looking for a personable and skilled Client Service Representative (CSR) to join our team As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interactionwhether over the phone or in personresults in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Completes all tasks as assigned by the supervisor. Qualifications & Requirements: Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
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Customer Service Representative
2 weeks ago
Woodstock, United States American Leak Detection, Inc. Full timeAnswering the phones. Explaining our services to potential clients. Manage the customer experience. Scheduling of appointments. Dispatch, routing, and scheduling of jobs for our technicians. Shift: 8 hour daytime shift, full-time. Availability: Gener Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
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Customer Service Representative
3 days ago
Woodstock, United States American Leak Detection Full timeAnswering the phones. Explaining our services to potential clients. Manage the customer experience. Scheduling of appointments. Dispatch, routing, and scheduling of jobs for our technicians. Shift: 8 hour daytime shift, full-time. Availability: Gener Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
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Customer Service Representative
2 days ago
Woodstock, United States American Leak Detection Full timeThe Customer Service Representative at American Leak Detection of NAME is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NAME area. Benefits for our...
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Customer Service Representative
6 days ago
Woodstock, GA, United States American Leak Detection of Greater Atlanta Full timeThe Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Atlanta area. Benefits for...
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Customer Service Representative
6 days ago
Woodstock, GA, United States American Leak Detection of Greater Atlanta Full timeThe Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Atlanta area. Benefits for...
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Customer Service Representative
8 hours ago
Woodstock, GA, United States American Leak Detection of Greater Atlanta Full timeThe Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Atlanta area. Benefits for...
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Customer Service Representative
2 days ago
Woodstock, GA, United States Circle K Stores, Inc. Full timeStore 2745095: 12155 Highway 92, Woodstock, Georgia 30188 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
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Customer Service Representative
2 weeks ago
Woodstock, United States U-Haul Full timeLocation: 11300 Hwy 92, Woodstock, Georgia 30188 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s...
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Customer Service Representative
2 weeks ago
Woodstock, Georgia, United States U-Haul Full timeLocation:11300 Hwy 92, Woodstock, Georgia 30188 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
4 weeks ago
Woodstock, United States Dead River Company Full timeCustomer Service Representative At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring, and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and find your...
