National Client Manager

Position & Office Overview As a National and Regional Account Manager, you have excellent communication skills as well as the ability to hold strong relationships with your clients. You have extensive experience within the civil engineering industry including project management, marketing and sales, project capturing, as well as other market sectors. You have an entrepreneurial drive for results as well as a proven ability to attain goals. You bring your skills and experience to the table when ensuring that clients both at the national as well as regional level are receiving quality services. You aim to please and are successful in holding strong relationships with each of your clients. You get the big picture and want to contribute accordingly and thats why youll have all the opportunity for career growth within our company youll want. Responsibilities Responsibilities Manage the service of a portfolio of National Accounts. Build, maintain, and strengthen client relationships. Utilize networking and contacts in appropriate professional organizations to network with potential clients and to develop intelligence regarding firm's competition. Collaborate with the National Practice Leader, Account Managers, Executives and other departments to coordinate client and project pursuits and new business opportunities with potential pursuits. Interact with clients on a regular basis. Ensure consistency and accuracy of customer account deliverables. Keep current with knowledge and trends of clients' industries and create and sustain strong relationships within these industries. Establish clear timelines to meet client requirements and anticipate obstacles and provide solutions. Identify business initiatives and improvements. Produce and proofread statements of qualifications and proposals. Communicate with clients during the pre-project/proposal phase with a focus on generating business. Compile and provide information in the client database and maintain accurate and complete customer account information. Maintain and update the client database for regional and national accounts to develop leads and target marketing. Maintain and track an active list of all projects being executed for specified national clients. Collaborate in the creation of marketing/business development plans and budgets specific to national accounts. Maintain consistent interaction with multiple offices including principals, directors, managers, and others to effectively support the marketing strategy for the growth of national accounts. Partner with Account Managers and Executives in maintaining and nurturing client relationships, managing customer accounts, and achieving sales objectives. Provide research, data consolidation, and recommendation development used to create internal reports, process documents, and/or industry trend reporting. Create work plans and meet project deadlines. Note: this role may require occasional out of office visits to other ECS facilities throughout the region. Qualifications Required Skills and Qualifications BS degree in a field related to our service lines. 10+ years of experience in a related field. 15 years related experience may be considered in-lieu of degree. Ability to prioritize, multi?task and successfully meet deadlines. Excellent written and oral communication skills and relationship building skills. Proficiency in MS Office and database management. Proven track record of servicing clients with a high level of satisfaction. Strong commitment to team?building. Strong knowledge of our service lines and client needs. About Us ECS is currently ranked #66 in Engineering News?Records Top 500 Design Firms (April 2025), #144 in Engineering News?Records Top 200 Environmental Firms (October 2024) and #50 in Zweig Groups Hot Firm List (June 2025). ECS is an Equal Opportunity Employer. To learn more, click here. #J-18808-Ljbffr