Current jobs related to Guest Services - Tallahassee - Oak View Group

  • Guest Services Representative

    1 month ago

    Tallahassee, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and...

  • Guest Services Representative

    7 days ago

    Tallahassee, United States Extended Stay Full time

    Key Responsibilities:• Assist guests at all times and respond to their requests with diligent follow through.• Provide reasonable accommodations in response to guest requests.• Process reservations, registration, payment, and departures following company guidelines.• Collect relevant guest information for potential sales leads.About the Role:This is...

  • Guest Services Representative

    2 weeks ago

    Tallahassee, United States Extended Stay Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesAssist guests with all requests and respond to inquiries in a timely and...

  • Guest Service Representative

    4 weeks ago

    Tallahassee, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Expert

    2 months ago

    Tallahassee, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests...

  • Guest Service Expert

    2 months ago

    Tallahassee, United States Marriott Full time

    Additional Information Part Time, Breakfast Server, Weekends and Holidays Availablity Job Number 24161857 Job Category Food and Beverage & Culinary Location AC Hotel Tallahassee Universities at the Capitol, 801 South Gadsden Street, Tallahassee, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...

  • Guest Service Agent

    3 weeks ago

    Tallahassee, United States Drury Hotels Company, LLC Full time

    Starting at $15 per hour Property Location: 1690 Raymond Diehl Rd - Tallahassee, Florida 32303 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So....

  • Guest Service Ambassador

    2 weeks ago

    Tallahassee, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Service Expert to join our team at AC Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key Responsibilities:Provide attentive and personalized service to guests, ensuring their needs are met and...

  • Guest Service Ambassador

    2 weeks ago

    Tallahassee, Florida, United States Drury Hotels Full time

    Be the Face of Our HotelServe as the friendly and helpful face of our hotel, ensuring exceptional experiences for our diverse team members and guests.Key Responsibilities:Assist guests in a courteous and professional manner, providing personalized service and resolving issues promptly.Perform front desk functions, including checking guests in and out,...

  • Experienced Guest Service Representative

    1 month ago

    Tallahassee, United States Murphco of FL Full time

    {"title": "Guest Service Representative", "description": "Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Murphco of FL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key...

  • Experienced Guest Service Representative

    4 weeks ago

    Tallahassee, United States Murphco of FL Full time

    We are looking for a Guest Service Representative that has experience specifically in hotels. If you have IHG brand or Opera experience it is preferred. Schedule flexibility is a necessity. Has to be available to work holidays and weekends. Please see below for the job description. If you you fit these requirements, attach your resume. We will reach out to...

  • Guest Service Team Member

    3 weeks ago

    Tallahassee, United States Wingstop Full time

    Wingstop - 3111 Mahan Dr Ste 21 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    1 month ago

    Tallahassee, United States Wingstop Full time

    Wingstop - 1964 W Tennessee St Ste 4 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Experienced Guest Service Representative

    3 weeks ago

    Tallahassee, United States Murphco of FL Full time

    {"title": "Guest Service Representative", "description": "Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Murphco of FL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key...

  • Hotel Guest Service Representative

    2 weeks ago

    Tallahassee, United States Drury Hotels Company, LLC Full time

    Unlock Your Potential at Drury HotelsAre you a people person with a passion for delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Guest Service Agent, you will be the face of our hotel, providing warm and friendly service to our guests....

  • Experienced Guest Service Representative

    2 weeks ago

    Tallahassee, United States Murphco of FL Full time

    Job Title: Experienced Guest Service RepresentativeWe are seeking a highly skilled and experienced Guest Service Representative to join our team at Murphco of FL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Check in...

  • Experienced Guest Service Representative

    5 months ago

    Tallahassee, United States Murphco of FL Full time

    We are looking for a Guest Service Representative that has experience specifically in hotels. If you have IHG brand or Opera experience it is preferred. Schedule flexibility is a necessity. Has to be available to work holidays and weekends. Please see below for the job description. If you you fit these requirements, attach your resume. We will reach out to...

  • Experienced Guest Service Representative

    2 weeks ago

    Tallahassee, United States Murphco of FL Full time

    Job Title: Experienced Guest Service RepresentativeWe are seeking a highly skilled and experienced Guest Service Representative to join our team at Murphco of FL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key...

  • Guest Services Rep Part

    4 weeks ago

    Tallahassee, United States Extended Stay Full time

    Extended Stay - 3530 Apalachee Pkwy [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Experienced Guest Service Representative

    2 weeks ago

    Tallahassee, United States Murphco of FL Full time

    Part-Time Guest Service Representative Job OpportunityWe are seeking a highly skilled and customer-focused Part-Time Guest Service Representative to join our team at the Best Western Plus in Tallahassee, Florida.Key Responsibilities:Provide exceptional guest service and ensure a positive experience for all hotel guests.Manage front desk operations, including...

Guest Services

3 months ago

Tallahassee, United States Oak View Group Full time

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere

This role will pay an hourly wage of $12.75.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

About the Venue:

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Mens and Womens basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com.

Responsibilities:
  • Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
  • When gates open, welcome our fans with a great smile and helpful attitude
  • Scan event tickets ensuring that the proper ticket is being used to gain entry
  • Assist fans in locating their ticketed seats
  • Being alert and proactive to potential hazards and reporting incidents when they occur
  • Monitor your assigned area for issues and opportunities to make lasting memories for our fans
  • Respond to all guest concerns/complaints promptly and in a professional manner
  • Assist guests in ADA accessible seating sections
  • Enforce all building policies and procedures to ensure a safe environment for all guests
  • Manage the foot traffic flow of large crowds
  • Check identification of guests to verify age requirements for purchase of alcohol.
  • Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
Qualifications:
  • Experience in a hospitality or entertainment environment is preferred
  • You must love working with and helping people.
  • Ability to stand for long periods of time.
  • You must be able to maintain a POSITIVE attitude while handling difficult situations.
  • Flexible schedule: Availability to work a majority of home basketball games. Weekend availability is needed.


Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.