Sales Customer Service

6 months ago


Glen Allen, United States Massage Envy Full time

Overview:

Where Better Careers Begin
Massage Envy of Virginia Center: 10114 Brook Road Suit 107. Glen Allen, VA 23059


Do you have a passion for sales and wellness? At the Massage Envy Virginia Center franchise, we support and inspire you to use your communication and sales skills to help clients feel their best. We pride ourselves on supporting each clients wellness journey, providing the details of our Massage Envy Wellness Program to them when they visit.

Perks & Pay:

  • Base pay of $14 - $16 per hr. + UNLIMITED sales commissions and service bonuses
  • Employer-paid healthcare including medical, dental and vision plans
  • Matching 401(k)
  • Paid time off for full time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 40% off all products


Qualified Candidates:

  • Can quickly connect and communicate with clients; recommending products and services without issue
  • Enjoy the challenge of getting to know new people every day while building relationships
  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Are supporters of total body care with a general knowledge of massage and skin care services


Day-to-Day:

  • Most importantly, the role is primary responsibility it to introduce the Massage Envy Wellness Program to each guest; signing up new members and supporting their choice to add body or skin care to their wellness journey.
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach


If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary:
$600 - $800 / Weekly

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