House Manager

4 weeks ago

Portland, United States New Narrative Ltd Full time
Job Details

Job Location
Portland, OR

Position Type
Full Time

Education Level
QMHA Preferred

Salary Range
$56,000.00 Salary/year

Job Shift
Day

Job Category
Nonprofit - Social Services

Description

Purpose: (General description and summary)

The House Manager is responsible for management of day-to-day facility operations. Ensures adequate staffing at the facility at all times. Directly supervises the facility Residential Counselors, and provides feedback of their performance on a consistent basis.

Accountabilities: (Responsibilities of the job)

General Facility Management
  • Assist in crisis intervention by supporting program employees, answering crisis calls and contacting appropriate service and support team members.
  • Adhere to medication management protocol. Is constantly alerted to changes in medication orders. Conducts weekly medication audits.
  • Responsible for facility cleanliness. Ensures completion of daily cleaning checklist, and provides supervision of residential employees' completion of daily cleaning
  • Responsible for health and sanitation at facility.
  • Monitor household/grounds for cleanliness and ensure safe environment. Submit work orders as needed.
  • Manage and supervise medication monitoring for all residents.
  • Conducts monthly fire drills. Monitors fire safety programs to include equipment inspections and fire drills.
  • Ensure individuals are receiving highest quality care.
  • Lead resident meetings as directed by supervisor.
  • Liaise with pharmacy, prescribers, physicians, neighbors, county and state officials.
  • Ensure adequate program supplies.
  • Collaborate with all individuals involved in treatment to include family members.
  • Coordinate shift schedule so as to ensure adequate staffing. Be available for after hour's telephone calls, and emergency shift coverage when necessary.
  • Reviews and monitors medication protocol.
Staff Supervision
  • Monitor interactions with employees and peers for professional and ethical appropriateness.
  • Is responsible for facility staffing patterns and ensuring adequate shift coverage at all times.
  • Fields phone calls from staff after-hours in regards to medication questions, resident crises, etc.
  • Covers shifts on short notice as needed if adequate coverage is unavailable.
  • Supervises staff work performance. Provides corrective action as needed.
  • Completes annual staff evaluations.
Other General Expectations:
  • Attend and positively participate in required meetings
  • Ongoing development of skills and competencies.
  • Follow all corporate policies, procedures, and protocols.
  • Comply with all safety rules and regulations.
  • Follow through on all directives and instructions.
  • Maintain security of all corporate interests (security of keys, files, and facilities).
  • Must have a criminal records clearance through the State Mental Health Division prior to starting employment.
  • Must have a valid driver's license and insurance
  • Regular in-service training on issues relevant to residential care to total not less than 8 hours a year.
  • Complete other tasks as assigned by supervisor.


Positions Reporting: (Listing of job incumbents reporting into this position)

Residential Support Specialists

Education/Certificates/Licenses/Registration:

QMHA credentials strongly preferred.

Experience/Qualifications:

Previous experience in a supervisory role strongly preferred. Previous experience working in or managing a group home required.

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