Policy Specialist
1 month ago
Analyze policy and legal challenges facing technology platforms and make recommendations on how Client should address them.
Partner with technical teams to drive and coordinate the development and maintenance of legal removals tools and processes.
Engage and communicate with users, governments, and other internal and external stakeholders on policy issues, and resolve high-profile policy escalations to ensure legal policy analysis and recommendations consider all teams' perspectives.
This role requires the ability to review or to be exposed to sensitive content (examples: hate speech, violent extremism, nudity, etc) and may involve occasional off-hours coverage rotations.
Process legal removal requests (including government requests) from receipt to resolution.
Mandatory Skills/Qualifications:
Bachelor's degree or equivalent practical experience.
Minimum of 5 years relevant work experience.
Passion for user trust and advocacy
Experience in policy, legal operations, regulatory environment, or content moderation in similar industries.
Excellent communication skills with the ability to translate complex challenges into simple and clear language.
Experience working with, influencing and negotiating with a broad array of cross-functional stakeholders.
Experience using data/technology to identify and solve complex business challenges or experience diagnosing operational pain points and leading efforts to reduce these issues.
Non-Essential Skills/Qualifications:
Fluency in a second language
Expertise is technical writing
As an equal opportunity employer, ICONMA pride itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, colour, gender, age, Sexual orientation, citizenship, or disability
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