Current jobs related to Client Services - Lenexa - TalentBurst
-
Client Services Agent
2 days ago
Lenexa, United States RISE Services, Inc. Full timeABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in...
-
Client Service Coordinator
19 hours ago
Lenexa, Kansas, United States Advisors Excel Full timeAbout the Role">This position is an excellent opportunity for a skilled and detail-oriented individual to contribute to the success of our organization.The Advisor Service Specialist will play a critical role in ensuring that our clients receive exceptional support and service.We are looking for someone with a strong understanding of financial services,...
-
Client Services Associate
5 days ago
Lenexa, United States BridgeQuest Wealth Strategies Part timeJob DescriptionJob DescriptionBridgeQuest Wealth Strategies is an independent financial planning firm focused on assisting clients through major life transitions. We’re growing – and we’re looking for a driven, organized, multi-talented individual to join our team. Our ideal candidate is someone with a solid administrative background in the financial...
-
Client Services Associate
5 days ago
Lenexa, United States BridgeQuest Wealth Strategies Full timeJob DescriptionJob DescriptionBridgeQuest Wealth Strategies is an independent financial planning firm focused on assisting clients through major life transitions. We’re growing – and we’re looking for a driven, organized, multi-talented individual to join our team. Our ideal candidate is someone with a solid administrative background in the financial...
-
Client Services Coordinator
2 weeks ago
Lenexa, United States Scissors & Scotch Full timeWhat makes Scissors & Scotch (Scissors as in hair, Scotch as in booze) such a great place to be? Well, it starts with a culture that prioritizes people and understands that solid relationships with clients and employees matters most. Working at Scissors & Scotch means you get it all...awesome clients, signature drinks, a fast-paced environment, and the...
-
Client Services
4 weeks ago
Lenexa, United States TalentBurst, Inc. Full timeCustomer Care Representative Location: Lenexa, KS (Onsite) State of Credentials Licenses Required: Yes Shift: Monday - Friday 8:00 am - 4:30 pm Job Description: Summary Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may...
-
Client Liaison
3 days ago
Lenexa, Kansas, United States SF Staffing Solutions Full time**Role Overview:**We are seeking a Client Liaison to act as the primary point of contact between our company and our clients. As a key member of our team, you will be responsible for building strong relationships with our clients and providing exceptional support to ensure their needs are met.**Responsibilities:**Build and maintain strong relationships with...
-
Customer Service Coordinator
3 days ago
Lenexa, Kansas, United States Technical Safety Services Full timeAbout UsTechnical Safety Services is a leading provider of laboratory services, ensuring the equipment used by our customers to keep their employees and products safe is in working order.We partner with top life sciences and healthcare companies, as well as renowned research institutions, to deliver testing and certification services for controlled...
-
Client Relationship Manager
11 hours ago
Lenexa, Kansas, United States Scott Rice Office Works Full timeWe are seeking a highly skilled and motivated Client Relationship Manager to join our team at Scott Rice Office Works. As a Client Relationship Manager, you will be responsible for developing and executing sales strategies to drive business growth and expand our client base.Key Responsibilities:Develop and implement sales strategies to drive business growth...
-
Client Relationship Manager
5 days ago
Lenexa, Kansas, United States Insight Global Full time**About the Role**We are seeking a highly skilled and experienced Customer Account Representative to join our team at Insight Global. As a CAR, you will be responsible for building strong relationships with our clients, handling customer requests, and identifying new opportunities.The ideal candidate will have a proven track record of success in customer...
-
Client Acquisition Specialist
1 day ago
Lenexa, Kansas, United States More Floods Full timeDynamic Sales Role:">We are seeking a highly motivated and results-driven Sales Consultant to join our team at MoreFloods. As a key member of our sales team, you will be responsible for driving sustainable revenue growth, fostering strong customer relationships, and developing effective sales strategies to meet and exceed sales targets.You will work closely...
-
Lenexa, United States Enterprise Bank and Trust Full timeFinancial Services Representative at Enterprise Bank and Trust summary: The Financial Services Representative at Enterprise Bank & Trust is responsible for delivering exceptional customer service while managing account origination and teller transactions. This position emphasizes building long-term relationships with clients and requires a thorough...
-
Lenexa, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
-
Service Manager
2 days ago
Lenexa, United States Hogan Transportation Full timeService Manager at Hogan Transportation summary: The Service Manager at Hogan Transportation is responsible for overseeing the operations of the shop, ensuring compliance with DOT standards, and maintaining high-quality service for clients. With a requirement of three years of management experience and five years in truck maintenance, the role focuses on...
-
Customer Service Representative
19 hours ago
Lenexa, Kansas, United States Kelsey Ballard - State Farm Agent Full timeKelsey Ballard - State Farm Agent is seeking a talented and customer-focused individual to join their team as a Customer Relations Representative. As a key member of the agency, you will be responsible for building strong relationships with clients, providing exceptional service, and helping them achieve their goals.Job Description:Establish Strong Client...
-
Service Manager
1 week ago
Lenexa, United States Hogan Transportation Full timeHogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have a need for a Service Manager to help us meet our clients' needs. This is an awesome opportunity for the...
-
IT Service Specialist
3 days ago
Lenexa, Kansas, United States IDR Healthcare Full timeJob Description:At IDR Healthcare, we are seeking an IT Service & Incident Analyst II to join our team. This role is responsible for receiving and resolving a diverse range of client issues through multiple sources.Key Responsibilities:Define issues and determine the ultimate impact.Document and/or generate CSHD tickets for tracking purposes.Notify...
-
Service Manager
2 days ago
Lenexa, United States Hogan Transportation Full timeService Manager at Hogan Transportation summary: As a Service Manager at Hogan Transportation, you will oversee the shop's operations, ensuring compliance with DOT standards while maintaining high-quality customer service. With over five years of experience in truck maintenance and three years in management, you will be accountable for the shop's performance...
-
Financial Services Representative
2 weeks ago
Lenexa, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
-
Financial Services Representative
2 weeks ago
Lenexa, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
Client Services
4 weeks ago
Location: Lenexa, KS (Onsite)
State of Credentials Licenses Required: Yes
Shift: Monday - Friday 8:00 am - 4:30 pm
Job Description:
Summary
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine
complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Duties and Responsibilities
•Supports assigned client group(s) performing routine complexity health related customer
excellence activities.
•Typically makes routine outbound, health related customer calls following set scripts,
procedures.
•Maintains complete customer/patient confidentiality for all health, personal and other
customer information.
•Provides professional, respectful, customer excellence. Demonstrates caring and empathy
when delivering sensitive health information.
•Effectively respond to all customer inquiries received by various digital methods including
telephone, fax, email chat regarding reporting of patient results, inquiries of tests and
services, concerns of service failures and other duties needed to provide superior service.
•Supports all client group(s) based on business needs.
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
Required Work Experience:
•1-year related customer service excellence experience.
Preferred Work Experience:
•Health care and laboratory related experience.
•Experience delivering customer service excellence and achieving productivity/accuracy/quality standards.
Physical and Mental Requirements:
•Consistent exceptional customer service, accuracy and quality focus required.
Knowledge:
•N/A
Skills:
•Prefer someone with good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.
•Continuous Improvement: Embrace and thrive in an environment of continuous
improvement, innovation, and leveraging digital
Additional Job Details:
- Handle incoming client inquiries, evaluation of protocol and take appropriate course of action.
- Adhere to all SOP protocols as defined and applicable.
- Interface with clients as necessary in a professional and courteous manner; while resolving issues in a timely manner.
- Preparing, sending and retrieving collector certification statements.
- Maintain confidentiality of reports, correspondence, etc.
- Leverage cross-functional relationship to provide feedback to other testing departments on process improvements, efficiencies and policy adherence.
- Actively participate in department meetings by providing constructive feedback.
- Retrieving, faxing, organizing and storing documentation, as needed.
- Work with department supervisor to achieve production objectives.
- Able to lift up to 50 lbs.