Junior Processor Charlotte NC

4 weeks ago

Charlotte, United States Deephaven Full time

Why Deephaven Mortgage?Deephaven was founded in 2012 to provide mortgages to the millions of Americans who, for one reason or another, are unable to qualify for a traditional, government-backed loan. Deephaven champions those mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason why they can't qualify for a traditional loan. Using ingenuity, supported by common-sense underwriting, we continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing. We offer our loans through a network of 1,000+ independent mortgage brokers. We also buy loans from more than 200+ correspondent partners. Deephaven is headquartered in Charlotte, North Carolina and is owned by Pretium, a highly specialized investment manager focused on real estate, mortgage finance and corporate debt.Job OverviewThe Junior Account Manager will primarily handle the loan activities on newly submitted loans by our Correspondents. They will perform a loan quality review to unsure all required loan information and documents have been received for submission to Underwriting. The Junior Account Manager will handle pipeline coverage when Account Managers are out of the office and also assist with any duties as needed throughout the loan process. The objective is to master the responsibilities with a clear understanding of the policies and procedures to prepare for advancement.What You'll DoReviews loans submitted by our correspondents to ensure all required documents have been received for underwriting and due diligencePerform all related tasks required in converting and organizing loans in our loan origination systemPipeline coverage when Account Managers are out of the office.Be point of contact when overflow coverage is needed.Maintain high level of quality.Follow up for all incomplete submissions for pre-close and post-close submissions.Any and all other duties as requested by management.Work with vendors and various company departments to streamline processes, quality, and risk assessmentAny and all other duties as requested by managementWhat We NeedProficient in MS Office including Word and ExcelOrganized, analytical, detail oriented, and self-motivatedManage pipeline to ensure Service Level Agreements (SLAs) are metCommunicate effectively with others, both verbally and in writing.Maintain knowledge of products and programs offeredComplete responsibilities effectively and efficiently with minimal directionManage daily tasks to ensure business needs are consistently metPresent self in a professional manner and interact with all levels of organization and outside contacts appropriatelyComply with Deephaven policies and proceduresAdopt the Deephaven culture that contributes to an environment of teamwork and promotes a positive company image to external customersAbility to work in our Charlotte, NC office located in BallantyneYou Are Someone WhoStrives for accuracy and pays close attention to detailEnjoys building strong relationships with clients and team-membersPromotes company values while providing optimal customer serviceThrives in a fast-paced environment while embracing change and innovationOur PerksCompetitive base salary401(k) plan with an employer matchHealth insurance with a generous employer contribution that begins day one of employmentFlexible work/life balance with Responsible Time OffPrivacy Policy

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